We Need Engineers to Solve Supply Chain Problems, Not Managers

We encounter lots of problems with supply chains.  But how serious are these problems?  How do we as managers prioritise which problems we will put most of our time and resources into? When the World Health Organisation (WHO) declared the coronavirus COVID-19 pandemic in mid-March 2020, governments immediately restricted the movements of people and merchandise. Continue reading “We Need Engineers to Solve Supply Chain Problems, Not Managers”

Value Chains, Supply Chains, & Our Wrong Mindsets

Michael Porter introduced the Value Chain model in his seminal book, Competitive Advantage,1 in 1985.  The value chain broke down activities of the firm (the enterprise) and how they collectively contribute to the value of products & services.  How well activities perform and interrelate would manifest in the margins, which are the difference between valueContinue reading “Value Chains, Supply Chains, & Our Wrong Mindsets”

Comparing Supply Chain Management versus Supply Chain Engineering

What’s the difference between supply chain management (SCM) and supply chain engineering (SCE)?  Supply chain management is the management of people, structures, & systems that underlie the relationships of functions which enable the flow of merchandise & services from their sources to their destinations and users.  SCMs work with existing systems & structures as theyContinue reading “Comparing Supply Chain Management versus Supply Chain Engineering”

Starting with the Symptoms

We encounter frequent symptoms with our supply chains.  One reason is our supply chains are large in scope.  Supply chains start from the source (e.g. mining of raw materials, harvest of agricultural crops), pass through a multitude of activities that supposedly add value (e.g., procurement, storage, manufacturing, handling, dispatch, transport), and end with our targetContinue reading “Starting with the Symptoms”

Managing Inventory

One common priority we have as supply chain managers is managing inventories.  We make items available when needed but at the same time make sure we don’t have too much that ties up our enterprises’ money.    Sometimes, inventory management takes so much of our time that it dominates our job more than anything else.  InventoryContinue reading “Managing Inventory”

Managing Demand

Supply chains had been under a lot of pressure.  Since year 2020, supply chain managers had to deal with shortages in merchandise and rising costs for reasons traced to the coronavirus pandemic, natural disasters, deteriorating trade relations between countries, and military conflicts.     The need for supply chain engineering was mentioned repeatedly as a newContinue reading “Managing Demand”

We Should Be Grateful to People We Don’t See

We say ‘thank you’ when people send us a gift, open a door for us, or treated us to lunch.  We thank people we see.  But how about people we don’t see? When we eat at a restaurant, we thank the waiter.  But do we thank the chef, his assistants, the dishwashers, and the administrativeContinue reading “We Should Be Grateful to People We Don’t See”

We’re Expected to be Perfect & Productive in Demand Fulfilment

Supply chains encompass most, if not all, of what we use in our daily lives.  And for those of us who work in them, the supply chain professionals, we only have one basic task: Fulfil Demand And when we do that task: They expect nothing less.  We can’t afford to be less than perfect andContinue reading “We’re Expected to be Perfect & Productive in Demand Fulfilment”

What Should We Do When There’s Clamour?

In November 2022, this happened: One month earlier, in Manila, Philippines (and similarly in other places around the world), this also happened:  And from mid-year 2022 to April 2023, as demand for travel spiked after many countries lifted three (3) years of coronavirus pandemic restrictions:  When demand for products & services and enterprises are unableContinue reading “What Should We Do When There’s Clamour?”

Demand Fulfilment Begins Before the Order, Not After

As managers of our enterprises. we entice our customers to select our products & services.  Once our customers show interest in the items we are selling, the demand creation process comes closer to ending, and the demand fulfilment comes closer to beginning.  Hence, we don’t wait for customers to order when we start the fulfilmentContinue reading “Demand Fulfilment Begins Before the Order, Not After”