Every enterprise has a strategy. Not all have an operations strategy. A strategy is not a vision nor is it a mission. A strategy is also not a goal and nor is it an action plan. A vision is a desired future state. Where do we want to be 1 to 5 years from now?Continue reading “Formulating the Operations Strategy”
Tag Archives: Supply Chain Engineering
The Supply Chain Orchestra
In August of 1990, Iraq invaded Kuwait. The United States of America led a coalition of nations to counter the invasion via a military campaign that started with Operation Desert Shield and then with Operation Desert Storm. In November 1990, General Fred Franks, Jr., commander of the US Army VII Corps, deployed the Corps’ fiveContinue reading “The Supply Chain Orchestra”
Developing the Right Demand Fulfilment Strategy
A large fast-food chain hired executives from a fast-moving consumer goods (FMCG) multinational. The owners of the fast-food chain wanted the best and the brightest and they thought that the former executives from the multinational FMCG would best meet their expectations. They were almost right. The former executives spent a lot of time revamping theContinue reading “Developing the Right Demand Fulfilment Strategy”
What to Do with Unserved Orders
A global fast-moving consumer goods (FMCG) corporation had set up a contact centre in Singapore to centralise sales orders management in the Asia-Pacific region. Customers and field sales of the Southeast Asian market of the FMCG company would inquire or send their orders via email, SMS, or via internet calls to the Singapore office. TheContinue reading “What to Do with Unserved Orders”
Supply Chain Engineers Have Much to Offer
‘There were nearly 2.2 million mentions of “supply chain” on Twitter in the fourth quarter of 2021, some five times more than in any quarter in 2019, before the Covid-19 pandemic…’ Global supply chains were a mess in 2022, so it seems when one reads any business news article or video that year. SinceContinue reading “Supply Chain Engineers Have Much to Offer”
The Pros & Cons of Steady-Stream Supply Chains
The two (2) managers of the large multinational consumer goods corporation coined it steady-stream. Both managers, one from sales and the other in charge of orders processing, agreed that the constant volume rushes every month-end were not acceptable. It would be more beneficial to have a smooth flow of supply rather than a spike atContinue reading “The Pros & Cons of Steady-Stream Supply Chains”
‘I Don’t Believe in Supply Chains’
The retail owner didn’t believe in supply chain management and I don’t blame her. The retail owner runs a store that sells office supplies. Her business was hit by the coronavirus pandemic that began in 2020 but which she recovered from as soon as infections subsided and the local government lifted restrictions. The retailContinue reading “‘I Don’t Believe in Supply Chains’”
Don’t Forget Productivity in Promoting Resilience
When the coronavirus pandemic in 2020 catastrophically caused a sudden global economic recession, enterprises went on the defensive to keep their businesses afloat; executives promised stakeholders they would transform their organisations to become more resilient. Risk management was the popular precursor to resilience. In risk management, managers laid out possible threats and prepared for them. Continue reading “Don’t Forget Productivity in Promoting Resilience”
Ergonomics Can Be Helpful, Really Helpful
When it comes to productivity improvement, the first thing many executives think of is head count, how many people are needed for the job. The last thing many managers think of is the human factor, how to better improve the working conditions for the individual person. Ergonomics (or human factors) is the scientific discipline concernedContinue reading “Ergonomics Can Be Helpful, Really Helpful”
About The Supply Chain Engineer
Supply chain management has figured prominently in organisational priorities since Keith Oliver in a reported conversation with a Philips manager, Mr. Van t’Hof, coined the term in the 1970’s, and it has become even more so at the onset of the 2020 coronavirus pandemic. Supply chains are operational relationships made up of activities that transformContinue reading “About The Supply Chain Engineer”
Ellery's Essays 