Don’t Forget Productivity in Promoting Resilience

When the coronavirus pandemic in 2020 catastrophically caused a sudden global economic recession, enterprises went on the defensive to keep their businesses afloat; executives promised stakeholders they would transform their organisations to become more resilient.  Risk management was the popular precursor to resilience.  In risk management, managers laid out possible threats and prepared for them. Continue reading “Don’t Forget Productivity in Promoting Resilience”

Ergonomics Can Be Helpful, Really Helpful

When it comes to productivity improvement, the first thing many executives think of is head count, how many people are needed for the job.  The last thing many managers think of is the human factor, how to better improve the working conditions for the individual person.  Ergonomics (or human factors) is the scientific discipline concernedContinue reading “Ergonomics Can Be Helpful, Really Helpful”

Delegating is a Subset of Teamwork

The following are some lines I’ve heard bosses tell their subordinates when the latter are feeding back about difficulties in their jobs:  “Be creative.” “Just do it.” “Don’t give me problems.” “If there’s a will, there’s a way.” “I can count on you.” “That’s what I pay you for.” “That’s what I hired you toContinue reading “Delegating is a Subset of Teamwork”

When Idle is Not Necessarily Bad

A chief executive officer (CEO) of a large corporation was touring a manufacturing facility.  As with all CEO’s touring a factory, he had an entourage of executives accompanying him as he walked and shook hands with workers on the production line. As he strolled through the facility’s main line where the most important manufacturing processesContinue reading “When Idle is Not Necessarily Bad”

A Letter to the IE: More than Ever, We Need to Lead the World to Productivity

Dear Industrial Engineer*           The year 2020 ended without a happy ending.  The SARS-CoV-2 virus had not gone away.  It continues to be a global threat going into 2021.  Political and enterprise leaders have done all they can to defeat the virus.  There was hope.  Thanks to record-breaking world-class collaboration efforts, vaccines have become realitiesContinue reading “A Letter to the IE: More than Ever, We Need to Lead the World to Productivity”

How Important Productivity is to the Value Chain

The fast-food restaurant drive-thru I go to every Sunday morning hasn’t been serving the liquid creamers that accompany the coffee I order with my meals.      At first, they said the creamers were out of stock.  A week later, they said they can only serve one (1) creamer instead of the two (2) that should comeContinue reading “How Important Productivity is to the Value Chain”

Ten (10) Examples Towards Building Better Supply Chains

For years, experts have cited the urgent need for supply chains to adapt and get better.  In 2005, Paul Michelman via the Harvard Business Review wrote: “Threats to your supply chain, and therefore to your company, abound—natural disasters, accidents, and intentional disruptions—their likelihood and consequences heightened by long, global supply chains, ever-shrinking product lifecycles, andContinue reading “Ten (10) Examples Towards Building Better Supply Chains”

Improving the Customer Experience and Gaining Higher Productivity

An automotive service centre in Manila, Philippines advertises that it opens at 8:00am. The doors actually open, however, around 8:15am.  Employees time in before and after 8am but pass through the washroom before heading to their desks.  A waiting client who would have arrived at 8:00am would probably be served earliest at 8:30am.  The automotiveContinue reading “Improving the Customer Experience and Gaining Higher Productivity”