How do engineers justify buying equipment if it comes with standard features that the enterprise doesn’t really need? Before engineers recommend buying new equipment, managers first mention what they need or what the problem is. Managers may already have a solution in mind such as a machine they read on a catalogue or saw inContinue reading “When Standard Features Aren’t Needed”
Category Archives: The Supply Chain Engineer
Why Should One Care About How Long Customers Wait
A leading drugstore chain in the Philippines was getting flak on social media for only having one (1) cashier at each of its branches. Netizens were complaining that whenever they went to any of the drugstore’s branches, they’d see two to three pharmacists at the prescription counter but only one (1) cashier. The complaining netizensContinue reading “Why Should One Care About How Long Customers Wait”
How Many Depots Does Your Business Need?
The large consumer goods company where I used to work as shipping manager had a central warehouse which served customers via distributors in different regions of the country. My former boss boasted then that the company saved plenty of money from not having depots. A company that sells laptops & printers utilises a 3rd partyContinue reading “How Many Depots Does Your Business Need?”
Central vs. Depots: A Case of a Seemingly Straightforward Solution to a Seemingly Straightforward Problem
My boss at the consumer goods corporation in the Philippines where I worked a long time ago told me the company didn’t need warehouses in the provinces. A central warehouse in the national capital, Manila, would be enough. The field salespeople in the provinces disagreed. Having provincial depots assured on-hand inventories of finished products forContinue reading “Central vs. Depots: A Case of a Seemingly Straightforward Solution to a Seemingly Straightforward Problem”
Seeking Success from Order-to-Delivery Systems
There I was. The shipping manager of a multinational consumer goods corporation. Pending orders were piling up. Sales & marketing managers were calling, asking, and following up why shipments weren’t arriving at stores. The manufacturing lines were running. The warehouse was full. The shipping department was loading trucks. Why weren’t orders being served? There wasContinue reading “Seeking Success from Order-to-Delivery Systems”
What is the Aim of Serving Orders?
The CEO of the consumer goods multinational put me on the hot seat. “Why aren’t we serving these pending orders?” He pointed to the pages of computer printouts on the conference room table. I didn’t understand why I was the only one there. Where was the chief supply chain officer or the logistics director? ItContinue reading “What is the Aim of Serving Orders?”
Don’t Underestimate an Old-Fashioned Manual Inventory System
Ben (not his real name) was the warehouse-in-charge person at a printing press company. His job, as the title suggests, was to receive, store, and issue materials and products going to and coming from the printing press’s production lines. Ben tracked the inventories of items via his Daily Warehouse Status Report (DWSR). It essentially wasContinue reading “Don’t Underestimate an Old-Fashioned Manual Inventory System”
Inventory: When It’s More of a Problem Than It is an Asset
Inventory consists of items owned by enterprises and which flow through supply chains. Items include raw & packaging materials, ingredients, parts, components, assemblies & sub-assemblies, work-in-process, and finished products. People aren’t inventory nor are equipment or assets which enable the transformation, storage, handling, or conveyance of items. Inventory typically also does not include operating supplies,Continue reading “Inventory: When It’s More of a Problem Than It is an Asset”
What Makes a Supply Chain Visible?
This is the third (3rd) time I’m correcting myself regarding Supply Chain Visibility. I erred in my first essay published on June 01, 2020, We Need Better Monitoring Systems, when I said: “two things comprise a monitoring system: visibility and guidance.” And I erred again in my second essay dated December 09, 2025, Supply Chain Visibility:Continue reading “What Makes a Supply Chain Visible?”
Solving Urgent Problems in Supply Chains
A shipping manager of a medium-sized consumer goods company is dispatching deliveries one morning. One of the company’s trucks unfortunately won’t start. The driver says the battery is dead. The truck is loaded with products a customer ordered and is waiting to receive. The truck is twenty (20) years old, and the manager already securedContinue reading “Solving Urgent Problems in Supply Chains”
