When I order croissants from Starbucks, the baristas would include packets of jam & butter. One time, there was no butter. The barista said the shop was all out of butter; the commissary had also not delivered butter for a whole week. I took the missing butter in stride and ate my croissant. But IContinue reading “Imagining the Benefits of Addressing Incomplete Orders”
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The Need for Clarity Before AI in Supply Chains
It’s near the end of 2025. Just about everyone is talking about Artificial Intelligence (AI) and how technology firms are racing to capitalise on it. Executives want AI to be integral in just about every business area. That includes supply chains. Aside from all the automation firms are installing into their operations, executives are aimingContinue reading “The Need for Clarity Before AI in Supply Chains”
The Supply Chain Problem Many Don’t See
The escalator at the shopping mall was out of order for four (4) weeks. The mall managers perhaps didn’t think it was a big deal. Mall customers could still walk down the broken escalator from the ground floor to the lower level or take a nearby elevator. Never mind that any elderly person or parentsContinue reading “The Supply Chain Problem Many Don’t See”
