Two (2) occupants of two (2) condominium residences were refusing to pay their share of association and water bills. They, in fact, haven’t paid for over a year despite repeated follow-ups from the condominium’s treasurer. The rationale of both occupants (who happen to be sisters, by the way) was that the condominium association wasn’t legal,Continue reading “Two Kinds of Customers”
Tag Archives: clients
It’s Bad When We Turn Away Customers, Very Bad
Customers are the lifeblood of our businesses. If we don’t have customers, our businesses die; it’s that simple. Yet, many of us who are business owners turn away customers for any number of reasons. Sometimes, the reasons are due to the limits our businesses have. Restaurants turn away customers because they have no more tablesContinue reading “It’s Bad When We Turn Away Customers, Very Bad”
I Hate It When People Rush Me
I don’t play golf. It’s not only because I’m a lousy player (although that has a lot to do with it). It’s also because I hate it when people rush me at the golf course. When I used to play golf, the caddies would tell me to hurry up because there were other players whoContinue reading “I Hate It When People Rush Me”
Four (4) Suggestions for a Client-Convenient Website
The phone company needs a password whenever I want to look at my bill. I enrolled into the phone company’s “paperless billing” system more than a year ago. Before, the “paper” bills were arriving late such that when I received them, they were already past the due date. With paperless billing, the phone company notifiesContinue reading “Four (4) Suggestions for a Client-Convenient Website”
Ellery's Essays 