Facilities in the Supply Chain

My mother told me why she and my father were sending me to college in the United States.  “They have better facilities,” she said. She was right. The Philippines where I came from had good teachers.   Philippine universities also offered courses and curricula similar as one would find in the USA.  What the country lacked,Continue reading “Facilities in the Supply Chain”

Imagining the Benefits of Addressing Incomplete Orders

When I order croissants from Starbucks, the baristas would include packets of jam & butter. One time, there was no butter.  The barista said the shop was all out of butter; the commissary had also not delivered butter for a whole week. I took the missing butter in stride and ate my croissant.  But IContinue reading “Imagining the Benefits of Addressing Incomplete Orders”

Improving the Commodity Supply Chain

Just about every supply chain involves commodities.  And it is in commodities where many supply chain challenges emerge.  By the strictest definition, commodities are essential raw materials like grains, minerals, fish, livestock, metals, and fruits.  Commodities are basic items that are typically the same wherever they may be sourced or how they are processed.  OneContinue reading “Improving the Commodity Supply Chain”

What is the Aim of Serving Orders?

The CEO of the consumer goods multinational put me on the hot seat.  “Why aren’t we serving these pending orders?”  He pointed to the pages of computer printouts on the conference room table.  I didn’t understand why I was the only one there.  Where was the chief supply chain officer or the logistics director?  ItContinue reading “What is the Aim of Serving Orders?”

Inventory: When It’s More of a Problem Than It is an Asset

Inventory consists of items owned by enterprises and which flow through supply chains.  Items include raw & packaging materials, ingredients, parts, components, assemblies & sub-assemblies, work-in-process, and finished products.  People aren’t inventory nor are equipment or assets which enable the transformation, storage, handling, or conveyance of items. Inventory typically also does not include operating supplies,Continue reading “Inventory: When It’s More of a Problem Than It is an Asset”

Lost Opportunities are Unsolved Problems

A company was stuck in a vicious cycle.  The company delivered orders late.  Customers did not pay right away for deliveries received, citing the tardy arrivals of their orders.  The ensuing tight cashflow caused delays in purchasing and importing critical raw materials.  Manufacturing could not make products on schedule.  Logistics, therefore, could not deliver pendingContinue reading “Lost Opportunities are Unsolved Problems”

Inventory Record Accuracy:  A Step to Supply Chain Improvement

Managers of a large food condiments manufacturer bragged that their finished products Inventory Record Accuracy (IRA) was 99%.  They added that they met this level constantly, not just when I as a consultant was there auditing the manufacturer’s supply chain operations.    How do you compute the IRA?  I asked the warehouse manager.  The warehouse officeContinue reading “Inventory Record Accuracy:  A Step to Supply Chain Improvement”

The Need for Clarity Before AI in Supply Chains

It’s near the end of 2025.  Just about everyone is talking about Artificial Intelligence (AI) and how technology firms are racing to capitalise on it. Executives want AI to be integral in just about every business area.  That includes supply chains.  Aside from all the automation firms are installing into their operations, executives are aimingContinue reading “The Need for Clarity Before AI in Supply Chains”

The Changing & Un-Changing Supply Chain

Since Keith Oliver and a Mr. Van ’t Hoff coined the phrase in the 1980s, supply chain management has evolved from an obscure middle-management responsibility to a high-echelon business priority. Supply chains had become hot topics in executive suites and business school lecture halls.  At the same time, operations managers face endless enigmatic problems asContinue reading “The Changing & Un-Changing Supply Chain”

Knowing Your Inventory ABC’s

A business owner asked me:  how can I manage my company’s inventories more efficiently? The business owner imported soap, luggage, and cell phones, in short: assorted merchandise.  He shipped in and kept hundreds of items in inventory, in which he had trouble keeping track.  Sometimes he had too many items in storage or had tooContinue reading “Knowing Your Inventory ABC’s”