We as supply chain managers typically oversee the following: It’s all part of our job to be perfect in serving customers and productive in meeting the standards of our superiors. We manage demand to synchronise supply. We manage inventories to make available products & services and make sure we don’t have too much (or tooContinue reading “Managing Performance”
Tag Archives: supply chain management
Managing Inventory
One common priority we have as supply chain managers is managing inventories. We make items available when needed but at the same time make sure we don’t have too much that ties up our enterprises’ money. Sometimes, inventory management takes so much of our time that it dominates our job more than anything else. InventoryContinue reading “Managing Inventory”
Managing Demand
Supply chains had been under a lot of pressure. Since year 2020, supply chain managers had to deal with shortages in merchandise and rising costs for reasons traced to the coronavirus pandemic, natural disasters, deteriorating trade relations between countries, and military conflicts. The need for supply chain engineering was mentioned repeatedly as a newContinue reading “Managing Demand”
What Should We Do When There’s Clamour?
In November 2022, this happened: One month earlier, in Manila, Philippines (and similarly in other places around the world), this also happened: And from mid-year 2022 to April 2023, as demand for travel spiked after many countries lifted three (3) years of coronavirus pandemic restrictions: When demand for products & services and enterprises are unableContinue reading “What Should We Do When There’s Clamour?”
What Our Superiors Expect
Customers expect perfection in service. But what do our superiors expect? For those among us who are supply chain professionals or managers, we answer to our employers, our superiors or bosses, the owners and executives who rule the enterprises we work for. And as much as customers expect us to be perfect in serving them,Continue reading “What Our Superiors Expect”
What Our Customers Expect
What do our customers expect from us? The Total Quality movement from the 1980’s preached that the people we work with are either “suppliers” or “customers.” We played the role of either one. The idea of TQM was to do the right thing right the first time when we, as “suppliers,” serve our “customers.” WeContinue reading “What Our Customers Expect”
Three (3) Real-Life Cases of Demand Fulfilment
We fulfil demand in different ways. For instance, we make products available such as at store shelves. Another example is we customise and deliver based on what our customers order. We encounter challenges in fulfilling demand, however. And we sometimes don’t know we do. I went to a newly opened convenience store one SundayContinue reading “Three (3) Real-Life Cases of Demand Fulfilment”
Demand Fulfilment Begins Before the Order, Not After
As managers of our enterprises. we entice our customers to select our products & services. Once our customers show interest in the items we are selling, the demand creation process comes closer to ending, and the demand fulfilment comes closer to beginning. Hence, we don’t wait for customers to order when we start the fulfilmentContinue reading “Demand Fulfilment Begins Before the Order, Not After”
The Order-Winning Operations Strategy
We, whether we are executives, entrepreneurs, or employees, face challenges and disruptions every day. Most of us have goals or at least have things we want to realise or get done. We hate it when we run into obstacles. We therefore develop strategies to anticipate and overcome them, if not get around them. Goals areContinue reading “The Order-Winning Operations Strategy”
Formulating the Operations Strategy
Every enterprise has a strategy. Not all have an operations strategy. A strategy is not a vision nor is it a mission. A strategy is also not a goal and nor is it an action plan. A vision is a desired future state. Where do we want to be 1 to 5 years from now?Continue reading “Formulating the Operations Strategy”
Ellery's Essays 