Don’t Forget Productivity in Promoting Resilience

When the coronavirus pandemic in 2020 catastrophically caused a sudden global economic recession, enterprises went on the defensive to keep their businesses afloat; executives promised stakeholders they would transform their organisations to become more resilient.  Risk management was the popular precursor to resilience.  In risk management, managers laid out possible threats and prepared for them. Continue reading “Don’t Forget Productivity in Promoting Resilience”

The Many Questions Supply Chain Managers Are Asked to Answer

The following are questions customers typically ask supply chain managers: “Why is it taking you so long to deliver my order?” “When will you deliver?” “How many of the items we ordered will you deliver today?” “How much of an item do you have available?” “Your items didn’t meet our specs; when will you replaceContinue reading “The Many Questions Supply Chain Managers Are Asked to Answer”

How Sales & Supply Chain People Can Work Together

Customer inquiries and quotations have long been seen as traditional jobs of sales professionals.  Field sales representatives visit customers and strive to get orders from them.  When customers inquire, sales professionals are expected to answer with accurate information.  Trouble starts when sales professionals have no adequate answers to give.  Sales professionals may know prices, terms,Continue reading “How Sales & Supply Chain People Can Work Together”

The Death Industry’s Supply Chain

Dying is a complicated business.  No one really plans for it in advance.  For those who are charged with the affairs of the ones who pass away, there is always so much to do and limited time to do so. Funeral service providers have become more than just parlours where proprietors prepare the deceased forContinue reading “The Death Industry’s Supply Chain”

Problems are Doorways to Opportunities

Since the start of 2021, semiconductor chips, which are used in cars, trucks, computers, and smart-phones, have been in short supply.  Supply has been so short that automotive companies have shut down assembly lines and consumer electronics corporations have delayed roll-outs of new products.  Bloomberg reported in its September 22, 2021 Supply Lines newsletter thatContinue reading “Problems are Doorways to Opportunities”

Non-Moving Inventories: The Supply Chain’s Elephant in the Room

The phrase, “elephant in the room,” is said to have originated from a fable by Ivan Krylov that tells about “a man who goes to a museum and notices all sorts of tiny things, but fails to notice an elephant.”  It has become a favourite expression for an obvious problem or issue that for someContinue reading “Non-Moving Inventories: The Supply Chain’s Elephant in the Room”

The Importance of Making Available What We Promise

I ordered a box of latex gloves from a 3rd party seller on a popular e-commerce website.  The seller confirmed my order by email and after 24 hours, the order status on the website was that the box of gloves was being prepared for shipment.  One week later, the order status said it was atContinue reading “The Importance of Making Available What We Promise”

Behold The PSI: A Basic Tool for Supply Chain Planning

The PSI or Production-Sales-Inventory is a basic spreadsheet template for supply chain planners.  It looks like this: The PSI has three sections:  production, sales, and inventories.  Production represents the in-flow of an item or what’s going into inventory.  A basic example is finished goods input coming from a manufacturing operation’s output.  We can also callContinue reading “Behold The PSI: A Basic Tool for Supply Chain Planning”

Six Elements to Find in a Digital Roadmap

A large producer of canned fruit items installed a brand-new radio-frequency identification (RFID) system at its manufacturing facility.  The RFID system aimed to streamline the producer’s inventory management system.  The canned fruit producer’s workers stuck RFID tags on every case of canned fruit and on the pallets where the cases were stacked.  As forklift operatorsContinue reading “Six Elements to Find in a Digital Roadmap”

Hoarding and How to Discourage It

When people buy a little more than what they usually need, we call it speculation.  When they buy much, much more, we call it hoarding. What happens when people hoard?  Do the enterprises that supply the goods gain in sales and profits?  Do hoarders make money? Hoarding happens when people perceive they might not beContinue reading “Hoarding and How to Discourage It”