Managing Inventory

One common priority we have as supply chain managers is managing inventories.  We make items available when needed but at the same time make sure we don’t have too much that ties up our enterprises’ money.    Sometimes, inventory management takes so much of our time that it dominates our job more than anything else.  InventoryContinue reading “Managing Inventory”

Managing Demand

Supply chains had been under a lot of pressure.  Since year 2020, supply chain managers had to deal with shortages in merchandise and rising costs for reasons traced to the coronavirus pandemic, natural disasters, deteriorating trade relations between countries, and military conflicts.     The need for supply chain engineering was mentioned repeatedly as a newContinue reading “Managing Demand”

We’re Expected to be Perfect & Productive in Demand Fulfilment

Supply chains encompass most, if not all, of what we use in our daily lives.  And for those of us who work in them, the supply chain professionals, we only have one basic task: Fulfil Demand And when we do that task: They expect nothing less.  We can’t afford to be less than perfect andContinue reading “We’re Expected to be Perfect & Productive in Demand Fulfilment”

What Should We Do When There’s Clamour?

In November 2022, this happened: One month earlier, in Manila, Philippines (and similarly in other places around the world), this also happened:  And from mid-year 2022 to April 2023, as demand for travel spiked after many countries lifted three (3) years of coronavirus pandemic restrictions:  When demand for products & services and enterprises are unableContinue reading “What Should We Do When There’s Clamour?”

Demand Fulfilment Begins Before the Order, Not After

As managers of our enterprises. we entice our customers to select our products & services.  Once our customers show interest in the items we are selling, the demand creation process comes closer to ending, and the demand fulfilment comes closer to beginning.  Hence, we don’t wait for customers to order when we start the fulfilmentContinue reading “Demand Fulfilment Begins Before the Order, Not After”

Formulating the Operations Strategy

Every enterprise has a strategy.  Not all have an operations strategy.  A strategy is not a vision nor is it a mission.  A strategy is also not a goal and nor is it an action plan.  A vision is a desired future state.  Where do we want to be 1 to 5 years from now?Continue reading “Formulating the Operations Strategy”

The Supply Chain Orchestra

In August of 1990, Iraq invaded Kuwait.  The United States of America led a coalition of nations to counter the invasion via a military campaign that started with Operation Desert Shield and then with Operation Desert Storm.  In November 1990, General Fred Franks, Jr., commander of the US Army VII Corps, deployed the Corps’ fiveContinue reading “The Supply Chain Orchestra”

Developing the Right Demand Fulfilment Strategy

A large fast-food chain hired executives from a fast-moving consumer goods (FMCG) multinational.   The owners of the fast-food chain wanted the best and the brightest and they thought that the former executives from the multinational FMCG would best meet their expectations.  They were almost right. The former executives spent a lot of time revamping theContinue reading “Developing the Right Demand Fulfilment Strategy”

What to Do with Unserved Orders

A global fast-moving consumer goods (FMCG) corporation had set up a contact centre in Singapore to centralise sales orders management in the Asia-Pacific region.  Customers and field sales of the Southeast Asian market of the FMCG company would inquire or send their orders via email, SMS, or via internet calls to the Singapore office.  TheContinue reading “What to Do with Unserved Orders”

Supply Chain Engineers Have Much to Offer

‘There were nearly 2.2 million mentions of “supply chain” on Twitter in the fourth quarter of 2021, some five times more than in any quarter in 2019, before the Covid-19 pandemic…’     Global supply chains were a mess in 2022, so it seems when one reads any business news article or video that year. SinceContinue reading “Supply Chain Engineers Have Much to Offer”