Don’t Forget Productivity in Promoting Resilience

When the coronavirus pandemic in 2020 catastrophically caused a sudden global economic recession, enterprises went on the defensive to keep their businesses afloat; executives promised stakeholders they would transform their organisations to become more resilient.  Risk management was the popular precursor to resilience.  In risk management, managers laid out possible threats and prepared for them. Continue reading “Don’t Forget Productivity in Promoting Resilience”

Three (3) Questions Supply Chain Managers Always Need to Answer

When it comes right down to it, supply chain managers have three (3) questions to answer: How do we get what we need when we need it? How do we make available what whoever needs them at when they need them? How do we deliver to whomever wants them when they need them? When supplyContinue reading “Three (3) Questions Supply Chain Managers Always Need to Answer”

How Sales & Supply Chain People Can Work Together

Customer inquiries and quotations have long been seen as traditional jobs of sales professionals.  Field sales representatives visit customers and strive to get orders from them.  When customers inquire, sales professionals are expected to answer with accurate information.  Trouble starts when sales professionals have no adequate answers to give.  Sales professionals may know prices, terms,Continue reading “How Sales & Supply Chain People Can Work Together”

The Death Industry’s Supply Chain

Dying is a complicated business.  No one really plans for it in advance.  For those who are charged with the affairs of the ones who pass away, there is always so much to do and limited time to do so. Funeral service providers have become more than just parlours where proprietors prepare the deceased forContinue reading “The Death Industry’s Supply Chain”

Supply Chains Must Have These Five (5) Traits

What’s all the fuss about supply chains? An Evergreen container ship, the Ever Given, got stuck at the Suez Canal in late March 2021.  The solution was simple:  dig out the sand it’s grounded on and tow the ship to a nearby lake.  Unfortunately, because it’s a big heavy ship and the Suez Canal isContinue reading “Supply Chains Must Have These Five (5) Traits”

Why Shifting from the Month-End Surge to Delivery by Demand is Common Sense

“We just have to live with it,” the General Manager replied.  The GM was responding to my comment that month-end surges in sales orders were causing inefficiencies in the company’s logistics operations.  I was presenting an operations assessment report to a company that distributed name-brand computer printers and accessories.  One of the key observations fromContinue reading “Why Shifting from the Month-End Surge to Delivery by Demand is Common Sense”

Balancing Unstoppable Production and Benefiting from It

I used to work in a flat glass factory.  The flat glass factory I worked at used float technology.  It starts with a furnace that melts raw materials such as silica (sand), soda ash, dolomite, and limestone.  Molten glass flows from the furnace to a tin bath, a chamber of molten tin, in which theContinue reading “Balancing Unstoppable Production and Benefiting from It”

Four (4) Supply Chain Scenarios and What to Do When They Change

We don’t know when it’s going to rain.  So, we build dams.  Dams are reservoirs, inventories of fresh water.  Having a reservoir assures an adequate supply of water to meet the continuous demand of communities.  Supply chain managers face a myriad of challenges in their operations.  But one can categorise some of these challenges whenContinue reading “Four (4) Supply Chain Scenarios and What to Do When They Change”

What is the Right Way to Serve Customers?

A manufacturer of metal parts hires a management consultant to help stimulate sales.  The consultant at once suggests the manufacturer prioritise production of its top twenty (20) best-selling items.  The manufacturer thus makes one month’s worth of stock of each of the twenty (20) top-selling items.  Three (3) months later, the stock is hardly selling. Continue reading “What is the Right Way to Serve Customers?”