In November 2022, this happened: The Taylor Swift Ticketmaster crash. Ticketmaster, an online ticket sales platform, cancelled ticket sales for popular singer Taylor Swift’s 2023 United States concert tour after its online ticket purchasing system crashed. The company cited “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory.” Investigations and numerous complaints followedContinue reading “What Should We Do When There’s Clamour?”
Tag Archives: capacities
Four (4) Guidelines for Available Transportation
Many small business enterprises don’t put too much thought into deliveries. For those who are into e-commerce and sell one or very few items via the Internet, the enterprise’s flow of work is typically receiving orders, preparing the items, and booking & delivering via a 3rd party service (e.g., Grab, Lalamove). Many enterprises have seenContinue reading “Four (4) Guidelines for Available Transportation”