Solving the Supply Chain Mystery

I once met a regional sales manager of a large consumer good company at Davao City, the biggest city on the island of Mindanao, 978 kilometres (608 miles) south of Manila, Philippines.  As I was introduced, the RSM looked at me for a moment and smiled broadly. “You’re a supply chain consultant?” Before I couldContinue reading “Solving the Supply Chain Mystery”

Seen and Not Heard, Speak Only When Spoken To, Why It’s Good to Listen

In the old days (as late as the mid-20th century), many parents told their kids that children were meant to be “seen not heard” and that children can only “speak when spoken to.” This rule prevails among many families, never mind if it’s the 21st century and some people say we should be more liberalContinue reading “Seen and Not Heard, Speak Only When Spoken To, Why It’s Good to Listen”