I complained to the Philippines’ Department of Trade & Industry (DTI) that a mobile phone seller didn’t honour the terms of a promotion in which I was entitled to a PhP 3,000 allowance to buy smartphone accessories. The DTI responded that I have to fill out a form before the department would respond. No form,Continue reading “The Pros & Cons of Trigger-Dependent Systems”
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Solving the Supply Chain Mystery
I once met a regional sales manager of a large consumer good company at Davao City, the biggest city on the island of Mindanao, 978 kilometres (608 miles) south of Manila, Philippines. As I was introduced, the RSM looked at me for a moment and smiled broadly. “You’re a supply chain consultant?” Before I couldContinue reading “Solving the Supply Chain Mystery”