There is no straightforward answer to this question. Supply chains have multiple stakeholders. These stakeholders consist of individuals and enterprises which serve as the links of the supply chains. Every enterprise also has an internal supply chain, which makes the people of the enterprise stakeholders to the larger supply chain. Stakeholders, therefore, would differ onContinue reading “What Do You Want from Supply Chains?”
Tag Archives: services
The Need for Clarity Before AI in Supply Chains
It’s near the end of 2025. Just about everyone is talking about Artificial Intelligence (AI) and how technology firms are racing to capitalise on it. Executives want AI to be integral in just about every business area. That includes supply chains. Aside from all the automation firms are installing into their operations, executives are aimingContinue reading “The Need for Clarity Before AI in Supply Chains”
What’s the Metric for Resilience?
Many executives insist their organisations need to be resilient. Given all the adversities and disruptions businesses had experienced, it’s understandable to believe resilience is vital. Resilience is “an organization’s ability to adapt to and recover from disruptions, such as natural disasters or market shifts, while maintaining core operations and continuing to function.” But how doesContinue reading “What’s the Metric for Resilience?”
The Supply Chain Problem Many Don’t See
The escalator at the shopping mall was out of order for four (4) weeks. The mall managers perhaps didn’t think it was a big deal. Mall customers could still walk down the broken escalator from the ground floor to the lower level or take a nearby elevator. Never mind that any elderly person or parentsContinue reading “The Supply Chain Problem Many Don’t See”
The Need to Change the Supply Chain
When a parcel arrives at my doorstep, I see myself at the end of a supply chain process—a process which involved multiple operations from procurement, manufacturing, to logistics. But I could care less. What mattered is I got my parcel and the items I ordered. The individuals in the respective supply chain processes which enabledContinue reading “The Need to Change the Supply Chain”
Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations
It’s a popular notion that we fix our operations before we think about collaborating with our partners, i.e., vendors, service providers, & customers. We, after all, would like to show a position of productive strength when we negotiate with our partners as we try to convince them to enrol into whatever agenda we have (e.g.,Continue reading “Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations”
A Recap of Insights
From all that has been said and written about supply chains, perhaps a recap of insights is in order: Every enterprise, every organisation, and every firm have some sort of supply chain within it and beyond it. Enterprises procure ‘input,’ convert them to ‘output,’ and deliver the latter to customers. Enterprises which trade with oneContinue reading “A Recap of Insights”
Building the Entrepreneur’s Business via Supply Chains
All businesses begin from entrepreneurship, in which creative individuals turn ideas into profitable realities. There had been many who tried their luck as entrepreneurs. Many failed; some succeeded. It didn’t matter if the products or services entrepreneurs introduced seemed mundane or looked grandiose. What mattered was that entrepreneurs worked hard to develop their ideas intoContinue reading “Building the Entrepreneur’s Business via Supply Chains”
We are Consumers in a Take-It-or-Leave-It World
I’ll never fly, Emirates, the Dubai-based airline, ever again. At least I’ll avoid it as much as I could. The Emirates flight I took from Manila to Dubai was horrible. I had a economy seat in which I could not get the in-flight entertainment system to work. The flight attendants ignored my requests for assistance. Continue reading “We are Consumers in a Take-It-or-Leave-It World”
Products & Services: What’s the Difference and How Do We Maximise Their Value?
What’s the difference between a product and a service? A product is an item of value that benefits a user. A service is an activity that leads to the benefits for those availing of it. Products are tangible, i.e., as in solid, liquid, gas, or energy, or as virtual (e.g. software, streaming videos, speeches,Continue reading “Products & Services: What’s the Difference and How Do We Maximise Their Value?”
Ellery's Essays 