I would like to propose organisations put people first when it comes to their priorities. Organisations may say they already do but based on my observations, they aren’t. Two (2) banks asked me one day to update my business’s account information. They gave me a pile of forms for my business accounts’ signatories to fillContinue reading “The People First Proposal”
Tag Archives: policy
Products & Services: What’s the Difference and How Do We Maximise Their Value?
What’s the difference between a product and a service? A product is an item of value that benefits a user. A service is an activity that leads to the benefits for those availing of it. Products are tangible, i.e., as in solid, liquid, gas, or energy, or as virtual (e.g. software, streaming videos, speeches,Continue reading “Products & Services: What’s the Difference and How Do We Maximise Their Value?”
Is Honesty Really the Best Policy?
The boss was angry. She just had an argument with a board member. She then told me not to sign documents the board member forwarded me for my signature. But I had already signed the documents. When she asked if I did, I said, “no.” Meanwhile, I put away the documents in my desk drawer. Continue reading “Is Honesty Really the Best Policy?”
A Feasibility Study Starts with Defining the Problem
An employee has an idea and brings it to her boss. The boss says “good idea!” and forms a team to do a feasibility study. The team determines the idea feasible for a new product. The boss authorises the introduction of the new product. The product, however, does not sell. Customers think it’s too expensive. Continue reading “A Feasibility Study Starts with Defining the Problem”
Ellery's Essays 