Supply chains consist of interdependent relationships within and between enterprises. No one enterprise dominates an entire supply chain, though many have tried. And because we who work in supply chains participate in these relationships, we need to learn to work with each other, if not together. We, therefore, require a paradigm shift. Most of usContinue reading “Shifting the Supply Chain Management Paradigm”
Tag Archives: business
Supply Chains: IT’s Failed Frontier
I brought my family’s passenger van for repairs at the car dealership where we bought it from. The van had trouble accelerating especially going uphill. It would sometimes stall. The dealership’s engineer pulled out a portable device which he plugged into an electronic box under the van’s hood. When I asked what the device was,Continue reading “Supply Chains: IT’s Failed Frontier”
The Key to Managing the Future is to Anticipate It
We do a lot to foretell the future. Organizations and individuals invest heavily in analytics and software to know what tomorrow will bring. Some offer great potential as in the case of Google’s investment in artificial intelligence for wind energy. But just as much as it may be worth it to foretell the future, itContinue reading “The Key to Managing the Future is to Anticipate It”
Making the Most of Ishikawa’s Fishbone Diagram
Kaoru Ishikawa was a Japanese professor who championed quality improvement. He is credited with the formation of quality circles, groups of workers & supervisors who work together to improve their operations. We remember Kaoru Ishikawa for his namesake Ishikawa Diagram, more popularly known as the fishbone diagram, a tool quality circles would use to identifyContinue reading “Making the Most of Ishikawa’s Fishbone Diagram”
Productivity is the Priority, Not Customer Service
My office air-conditioner broke down. I therefore ordered a new air-conditioner from a reputable dealer. It took two (2) weeks for the dealer to deliver and install the new air-conditioner. Then the new air-conditioner stopped working three (3) weeks later. It took the dealer another three (3) weeks to schedule an inspection and finally haveContinue reading “Productivity is the Priority, Not Customer Service”
Engineering Supply Chain Productivity
We are only as productive as that of our vendors and customers. If vendors don’t deliver the materials we need when we need it, we wouldn’t be able to make available products no matter how efficient our manufacturing & logistics operations are. And if customers habitually cancel or change their orders which they booked withContinue reading “Engineering Supply Chain Productivity”
Why We Need Policies and Why They Can Make or Break A Business
A young businessman had set up a wholesale business selling consumer goods in downtown Manila. His competitors, however, told him he won’t succeed. Competition was indeed fierce. There were several wholesalers already established and they sold at cut-throat prices at razor-thin profit margins. To get market share, the new wholesaler would have to offer betterContinue reading “Why We Need Policies and Why They Can Make or Break A Business”
Embracing Supply Chain Productivity in Strategic Planning
“No, we will not change our sales policy,” the general manager of the consumer goods wholesale trading company tersely said. As I was formerly a logistics manager and land transportation service provider (trucker for short), the wholesaler GM was asking me for advice on how to bring down transportation costs, which had been rising sharply. Continue reading “Embracing Supply Chain Productivity in Strategic Planning”
Building the Entrepreneur’s Business via Supply Chains
All businesses begin from entrepreneurship, in which creative individuals turn ideas into profitable realities. There had been many who tried their luck as entrepreneurs. Many failed; some succeeded. It didn’t matter if the products or services entrepreneurs introduced seemed mundane or looked grandiose. What mattered was that entrepreneurs worked hard to develop their ideas intoContinue reading “Building the Entrepreneur’s Business via Supply Chains”
Who’s Responsible for Collections?
It’s a question that bothers many organizations. Who should be responsible for collecting debts from customers? Some people say it should be Sales, because a sale to a customer ends not with an order that is delivered but with an order that is collected. Others say it should be the Supply Chain, particularly Logistics, orContinue reading “Who’s Responsible for Collections?”