We Need Engineers to Solve Supply Chain Problems, Not Managers

We encounter lots of problems with supply chains.  Customers complain about late and incomplete deliveries; Vendors charge higher prices for materials; Some products turned out defective; Manufacturing didn’t follow the production plan; Trucks didn’t show up to load for delivery; Expenses are running over budget; We don’t have enough skilled people for our operations.  ButContinue reading “We Need Engineers to Solve Supply Chain Problems, Not Managers”

Value Chains, Supply Chains, & Our Wrong Mindsets

Michael Porter introduced the Value Chain model in his seminal book, Competitive Advantage,1 in 1985.  The value chain broke down activities of the firm (the enterprise) and how they collectively contribute to the value of products & services.  How well activities perform and interrelate would manifest in the margins, which are the difference between valueContinue reading “Value Chains, Supply Chains, & Our Wrong Mindsets”

Negotiations Won’t Solve Our Supply Chain Crisis

During a Philippine Senate hearing conducted on June 21, 2023, the chief commercial officer of Cebu Pacific Airlines apologised for recent passenger service disruptions in which he added: “We recognize that global supply chain issues are further worsening the situation and causing additional delays in aircraft deliveries. As a result, we have experienced delays rangingContinue reading “Negotiations Won’t Solve Our Supply Chain Crisis”

Challenges & Crises: The Two Types of Problems We Tackle in Business

We encounter all kinds of problems every day.  And they go by different names, such as: Dilemmas Situations Emergencies Obstacles Opportunities Illnesses Chaos Curiosities Puzzles Conflicts Projects Competitions Controversies Complaints Burning Platforms These problems, especially while managing our enterprises, end up as either of two types: Challenges Crises We categorise the issues clamouring for ourContinue reading “Challenges & Crises: The Two Types of Problems We Tackle in Business”

Comparing Supply Chain Management versus Supply Chain Engineering

What’s the difference between supply chain management (SCM) and supply chain engineering (SCE)?  Supply chain management is the management of people, structures, & systems that underlie the relationships of functions which enable the flow of merchandise & services from their sources to their destinations and users.  SCMs work with existing systems & structures as theyContinue reading “Comparing Supply Chain Management versus Supply Chain Engineering”

Starting with the Symptoms

We encounter frequent symptoms with our supply chains.  One reason is our supply chains are large in scope.  Supply chains start from the source (e.g. mining of raw materials, harvest of agricultural crops), pass through a multitude of activities that supposedly add value (e.g., procurement, storage, manufacturing, handling, dispatch, transport), and end with our targetContinue reading “Starting with the Symptoms”

Managing Uncertainty

We’re like baby sea turtles when we begin our careers.  We don’t know what awaits us as we venture out into the world.  We learn to deal with a lot of uncertainty.  A property manager proposed a project to build a warehouse that would require an expenditure of PhP 2,500,000.00 (USD$ 50,000).  Three (3) outContinue reading “Managing Uncertainty”

Managing Inventory

One common priority we have as supply chain managers is managing inventories.  We make items available when needed but at the same time make sure we don’t have too much that ties up our enterprises’ money.    Sometimes, inventory management takes so much of our time that it dominates our job more than anything else.  InventoryContinue reading “Managing Inventory”

Managing Demand

Supply chains had been under a lot of pressure.  Since year 2020, supply chain managers had to deal with shortages in merchandise and rising costs for reasons traced to the coronavirus pandemic, natural disasters, deteriorating trade relations between countries, and military conflicts.     The need for supply chain engineering was mentioned repeatedly as a newContinue reading “Managing Demand”

We Should Be Grateful to People We Don’t See

We say ‘thank you’ when people send us a gift, open a door for us, or treated us to lunch.  We thank people we see.  But how about people we don’t see? When we eat at a restaurant, we thank the waiter.  But do we thank the chef, his assistants, the dishwashers, and the administrativeContinue reading “We Should Be Grateful to People We Don’t See”