Relationships are What Makes Our Supply Chains

Supply chains are models of the relationships within and between enterprises which govern the flow of merchandise and services from their sources to end-users.  We build our supply chains based on these relationships.  The systems and structures of our organisations and with the enterprises we do business with stem from strategies and policies resulting fromContinue reading “Relationships are What Makes Our Supply Chains”

Setting Up a System in the Face of Uncertainty

A large property management company set up a uniform accounting system for all the buildings it manages.  The accounting system utilized a customized software program in which each building’s bookkeeper is required to use.   The software allowed the bookkeepers to enter invoices and vouchers and update the building’s books of accounts in real-time. The customizedContinue reading “Setting Up a System in the Face of Uncertainty”

The Challenge of Working Together in Sales & Operations Planning (S&OP)

Many of our enterprises do Sales & Operations Planning (S&OP).  And each of us does it differently. Because we each have our own way of doing S&OP, the results vary from one organisation to the next. It’s no surprise, then, that there would be criticism over S&OP.  The absence of uniformity drives us to compareContinue reading “The Challenge of Working Together in Sales & Operations Planning (S&OP)”

Deliberate Scarcity

Whenever I go see my doctor at her clinic at the hospital, I always would find myself waiting in line with other patients.  The clinics adjacent to my doctor’s would also have patients waiting, in which sometimes the queues would overflow into the corridor.  Even if I had called ahead and set an appointment, IContinue reading “Deliberate Scarcity”

ESG is an Enemy of Productivity

Our enterprises are under a lot of pressure to comply with Environmental, Social, & Governance (ESG) mandates.  Political leaders & activists have demanded that firms pursue sustainability of resources, climate change mitigation, cultural & social diversity, and ethical & legal responsibilities in our workplaces & professional relationships.  So-called pundits (people who call themselves experts orContinue reading “ESG is an Enemy of Productivity”

Five Characteristics of Supply Chains

Supply chains had become popular in the 2020’s, thanks greatly to the era of the coronavirus pandemic when our world experienced major economic disruptions in transportation, production, and deliveries.  Because of aggravations such as missed deliveries, shortages, and overstocked inventories, we pledged we’d do better in managing our supply chains. But we hadn’t done muchContinue reading “Five Characteristics of Supply Chains”

The Need to Conform Before We Can Sell

There used to be a time when we made things, and they’d sell.  Artists would draw their paintings or sculpt their masterpieces, display them, and people would walk up to buy them.  Artisans would produce their wares (e.g. potteries, garments, trinkets), place them in front of their houses, and customers would purchase them outright.    Continue reading “The Need to Conform Before We Can Sell”

A Primer on the Process of Order Creation & Fulfilment

The process of customer order creation and fulfilment is a core task of many enterprises. An order creation & fulfilment process in a business-to-business (B2B) relationship typically consists of the following steps: Enterprises who sell directly to end-users, that is business-to-consumer (B2C, e.g., supermarkets, e-commerce, restaurants) typically have a simpler process:  Enterprises who offer services,Continue reading “A Primer on the Process of Order Creation & Fulfilment”

The Science Behind Management & Why We Need Engineering

In March of 1911, Frederick Winslow Taylor’s The Principles of Scientific Management debuted to the public.  It was the height of the Industrial Revolution in the United States of America.  Corporations were mass producing items and many Americans were employed in factories.  Mr. Taylor’s Principles couldn’t have come at a better time as when itContinue reading “The Science Behind Management & Why We Need Engineering”

The Basic Tasks of Management vs. The Basic Tasks of Engineering

Management is the predominant means in how we run our organisations.  It’s been like that since the late 19th century, when we adopted capitalism into our society to cultivate the prosperity & wealth resulting from the Industrial Revolution.  Business was getting more complex when it came to all the money we were earning.  We neededContinue reading “The Basic Tasks of Management vs. The Basic Tasks of Engineering”