The Benefits of Management By Walking Around

Some of us may remember Management by Walking Around.  It was a buzz phrase from the 1980’s, credited to Hewlett-Packard executives and made popular from the book, In Search of Excellence, by Tom Peters and Robert Waterman.  Management by Walking Around (also known as Management by Wandering Around) or just MBWA for short, is essentiallyContinue reading “The Benefits of Management By Walking Around”

The Real Value of Demand Forecasting

“We start our planning with the forecast.”  This is what I’ve heard in the last three (3) organizations I’ve engaged with.  These three (3) organizations often started their Sales & Operations Planning (S&OP) meetings with a comparison of forecast versus actual sales data.  In most cases, the actual sales data didn’t come out close toContinue reading “The Real Value of Demand Forecasting”

The Key to Managing the Future is to Anticipate It

We do a lot to foretell the future. Organizations and individuals invest heavily in analytics and software to know what tomorrow will bring.  Some offer great potential as in the case of Google’s investment in artificial intelligence for wind energy. But just as much as it may be worth it to foretell the future, itContinue reading “The Key to Managing the Future is to Anticipate It”

Solving Problems in the Midst of Crises

We who are supply chain veterans have encountered many crises in our operations.  Over the decades since Keith Oliver (and Mr. Van t’Hoff) coined the term, supply chain management, we have had our share of challenging crises.  But even as many enterprises recognise their critical importance, supply chains remained a not well understood branch ofContinue reading “Solving Problems in the Midst of Crises”

Are You Looking for a Problem?

In the 1980’s, Procter & Gamble had a cost improvement program dubbed “Deliberate Change.”  The purpose of the program was to tap all levels of the P&G organization to find ways to reduce cost.  The Deliberate Change program encouraged P&G employees to look for ways to reduce costs.  There were extensive training programs focused onContinue reading “Are You Looking for a Problem?”

Transitioning from Yesterday’s Trade Routes to Tomorrow’s Supply Chains

We use maps to guide us to a new destination.  If we don’t have one, we’ll end up lost and asking people on the way for directions.  We then would remember the route we took in case we’d return to where we went.  Thanks to apps like Waze, Google Maps, and Apple Maps, it’s easyContinue reading “Transitioning from Yesterday’s Trade Routes to Tomorrow’s Supply Chains”

Strategic Planning as Problem Solving: Why Not?

We sometimes create problems more than we encounter them. A large conglomerate builds a huge packaging facility in the outskirts of Manila.  When I visited the plant, I asked the operations manager why such a big facility was built? “We built the facility to attract customers,” the operations managers said.     “So, it was built,Continue reading “Strategic Planning as Problem Solving: Why Not?”

The Basic Tasks of Management vs. The Basic Tasks of Engineering

Management is the predominant means in how we run our organisations.  It’s been like that since the late 19th century, when we adopted capitalism into our society to cultivate the prosperity & wealth resulting from the Industrial Revolution.  Business was getting more complex when it came to all the money we were earning.  We neededContinue reading “The Basic Tasks of Management vs. The Basic Tasks of Engineering”

The People First Proposal

I would like to propose organisations put people first when it comes to their priorities.  Organisations may say they already do but based on my observations, they aren’t.  Two (2) banks asked me one day to update my business’s account information.  They gave me a pile of forms for my business accounts’ signatories to fillContinue reading “The People First Proposal”