I ordered a box of latex gloves from a 3rd party seller on a popular e-commerce website. The seller confirmed my order by email and after 24 hours, the order status on the website was that the box of gloves was being prepared for shipment. One week later, the order status said it was atContinue reading “The Importance of Making Available What We Promise”
Tag Archives: enterprise
How to Save Money When Renewing the Dreaded City Business Permit
Every time we enter a new year, many of us reflect on the past and make resolutions for the future. When the first working day arrives, however, we face reality. One of those realities is the dreaded city business permit renewal. Town and city governments in the Philippines require enterprises to register before they canContinue reading “How to Save Money When Renewing the Dreaded City Business Permit”
Lessons Learned from E-Commerce
December 28, 2020. We ordered the food but couldn’t find the riders to deliver them. Our family of cousins, uncles, and aunts couldn’t be together for New Year’s Eve. Reunions and parties were not allowed in lieu of ongoing restrictions brought on by the CoVID-19 pandemic. Instead, we ordered food from a food shop andContinue reading “Lessons Learned from E-Commerce”
A Letter to the IE: More than Ever, We Need to Lead the World to Productivity
Dear Industrial Engineer* The year 2020 ended without a happy ending. The SARS-CoV-2 virus had not gone away. It continues to be a global threat going into 2021. Political and enterprise leaders have done all they can to defeat the virus. There was hope. Thanks to record-breaking world-class collaboration efforts, vaccines have become realities andContinue reading “A Letter to the IE: More than Ever, We Need to Lead the World to Productivity”
Six (6) Principles to Successful Flexibility
Flexible manufacturing was popular in the 1990’s. Twenty years into the 21st century, we don’t hear much about it anymore. Instead, we hear a lot more about digital and connectivity. Amid a raging pandemic, people also talk about resilience. Whatever the buzzword, what matters in the end is how well enterprises deliver versus customer demand. Continue reading “Six (6) Principles to Successful Flexibility”
The Four (4) Priorities of Business
San Miguel Corporation (SMC) is the largest business enterprise in the Philippines and is among the top 2,000 global firms listed by Forbes magazine. SMC’s gross revenue was PhP 384 billion ($USD 7.6 billion approximately) in 2018 earned from its diversified portfolio that includes food & beverage products, real estate properties, and infrastructure & energyContinue reading “The Four (4) Priorities of Business”
Reducing Losses, Whatever the Type, Whatever the Scale
Material losses happen in every industry. From the time a raw material is mined, extracted, or harvested, to the point where it finally is transformed and delivered as a finished product, there will be some loss along the way. Not all merchandise that comes into an operation comes out 100% intact in the finished product. Continue reading “Reducing Losses, Whatever the Type, Whatever the Scale”
Improving the Customer Experience and Gaining Higher Productivity
An automotive service centre in Manila, Philippines advertises that it opens at 8:00am. The doors actually open, however, around 8:15am. Employees time in before and after 8am but pass through the washroom before heading to their desks. A waiting client who would have arrived at 8:00am would probably be served earliest at 8:30am. The automotiveContinue reading “Improving the Customer Experience and Gaining Higher Productivity”
How Maintenance Can Make the Difference Towards Victory or Defeat
On October 6, 1973, Egyptian and Syrian military forces launched attacks on Israel. It was Yom Kippur, Israel’s holiest religious holiday and despite defensive contingencies, the Jewish state’s citizens were taken by surprise as thousands of tanks, artillery pieces, and soldiers invaded the Golan Heights at the north and at the Sinai Peninsula at theContinue reading “How Maintenance Can Make the Difference Towards Victory or Defeat”
The Three Capacity Types
How much can we make? How much can we buy? How much can we deliver? These are typical questions executives ask their managers all the time. Executives often want straightforward answers; they’d rather be spared the complicated assumptions behind any of them. Calculating capacities can be a headache. It’s never really as straightforward as aContinue reading “The Three Capacity Types”
Ellery's Essays 