Managers of a large food condiments manufacturer bragged that their finished products Inventory Record Accuracy (IRA) was 99%. They added that they met this level constantly, not just when I as a consultant was there auditing the manufacturer’s supply chain operations. How do you compute the IRA? I asked the warehouse manager. The warehouse officeContinue reading “Inventory Record Accuracy: A Step to Supply Chain Improvement”
Tag Archives: inventory
The Need for Clarity Before AI in Supply Chains
It’s near the end of 2025. Just about everyone is talking about Artificial Intelligence (AI) and how technology firms are racing to capitalise on it. Executives want AI to be integral in just about every business area. That includes supply chains. Aside from all the automation firms are installing into their operations, executives are aimingContinue reading “The Need for Clarity Before AI in Supply Chains”
What’s the Metric for Resilience?
Many executives insist their organisations need to be resilient. Given all the adversities and disruptions businesses had experienced, it’s understandable to believe resilience is vital. Resilience is “an organization’s ability to adapt to and recover from disruptions, such as natural disasters or market shifts, while maintaining core operations and continuing to function.” But how doesContinue reading “What’s the Metric for Resilience?”
Knowing Your Inventory ABC’s
A business owner asked me: how can I manage my company’s inventories more efficiently? The business owner imported soap, luggage, and cell phones, in short: assorted merchandise. He shipped in and kept hundreds of items in inventory, in which he had trouble keeping track. Sometimes he had too many items in storage or had tooContinue reading “Knowing Your Inventory ABC’s”
“Where’s My Order?”
“Where’s my order?” I heard the lady say to the server at the diner. A family of four had been waiting for their food. Their appetizers and some entrees arrived but not all. The lady who was apparently the wife and mother of the family was impatient. “Please cancel the order if you cannot serveContinue reading ““Where’s My Order?””
Fast-Food Doesn’t Mean Available
Late one Sunday morning, while driving, I had a craving for an extra-long chicken sandwich from my favourite fast-food restaurant. I stopped by the restaurant’s nearest fast-food drive-thru only to hear the lady’s voice from the box say the sandwich is out of stock. When calling the hotline of another fast-food restaurant close to 12Continue reading “Fast-Food Doesn’t Mean Available”
Missing in Supply Chains: Productivity
If there’s one thing I find missing in every business news story I’ve read, it’s: productivity. If there is an article about productivity, it usually is in the context of labour efficiency or how much output workers churn out over a given period. Some media writers define productivity as to how many tasks we completeContinue reading “Missing in Supply Chains: Productivity”
Avoiding the Wrong Supply Chain Strategy
One mistake enterprise owners make is to use the wrong supply chain strategy for their products. The effects can be costly. The following are some true-to-life cases: Many enterprise owners hire executives or engage consultants that have no knowledge or experience about the products they will work with. In many cases, the executives or consultantsContinue reading “Avoiding the Wrong Supply Chain Strategy”
Building the Supply Chain at Both Ends
A supply chain essentially has two (2) ends: the suppliers (e.g., vendors, service providers) and the customers (e.g., clients, consumers, users). We who manage our businesses work both ends at the same time as our suppliers see us as customers and our customers see us as suppliers. We multitask as both suppliers and customers. InContinue reading “Building the Supply Chain at Both Ends”
Collaboration: The Secret to Supply Chain Success
It’s hard to find a supply chain success story. Either there isn’t any or enterprises would prefer to keep it private, not wanting to share any secret they consider proprietary. Some so-called experts (ones like me who write blogs and claim they are) say companies like Apple, P&G, Walmart, and Toyota are supply chain successes. Continue reading “Collaboration: The Secret to Supply Chain Success”
Ellery's Essays 