Insights from Writing Essays

Ann Handley, the best-selling author of Everybody Writes, didn’t have much to say about essays except: ‘There is no one way to write—just as there is no one way to parent a child or roast a turkey.’ Essays are written pieces that promote the positions of their writers.  But they’re not articles like what weContinue reading “Insights from Writing Essays”

People Aren’t Changing, We Are

The late reverend Fr. Rafael Cortina(†), S.J., the counsellor for my senior high school class in 1980, said it a few times: people aren’t changing; you are.  Fr. Cortina’s context was as we young people grow up, we encounter changes in our environment.  We think it’s the people around us who are changing but inContinue reading “People Aren’t Changing, We Are”

Sometimes It’s the Smallest of Things that Cause Big Problems

It can take three (3) hours to travel to the hot spring pools of Los Baños, Laguna in the Philippines. Authorities have invested millions of dollars in improving the highway’s infrastructure but motorists still complain about the long travel time.  At one intersection of the highway leading into the town, a lone traffic cop stopsContinue reading “Sometimes It’s the Smallest of Things that Cause Big Problems”

Scarcity and Abundance Depend on What We Need and Where We Are

My bedroom gets sunlight for only a few minutes every morning.  Because my room faces the north-east and because there are trees nearby, the morning sun’s rays shine through my window for only a moment, passing through a break between the tree branches.  Then it’s gone, for the rest of the day.  The sun’s raysContinue reading “Scarcity and Abundance Depend on What We Need and Where We Are”

The Pros & Cons of Trigger-Dependent Systems

I complained to the Philippines’ Department of Trade & Industry (DTI) that a mobile phone seller didn’t honour the terms of a promotion in which I was entitled to a PhP 3,000 allowance to buy smartphone accessories.  The DTI responded that I have to fill out a form before the department would respond.  No form,Continue reading “The Pros & Cons of Trigger-Dependent Systems”

Tools are Just as Important as Talent

A mechanic once advised a trucking owner that his job is only as good as the tools he has.  The trucking owner agreed and bought all the tools & supplies the mechanic needed.  The owner was rewarded with trucks that hardly had breakdowns.  If there were, the mechanic would immediately have the broken-down truck repairedContinue reading “Tools are Just as Important as Talent”

I Hate It When People Rush Me

I don’t play golf. It’s not only because I’m a lousy player (although that has a lot to do with it).  It’s also because I hate it when people rush me at the golf course. When I used to play golf, the caddies would tell me to hurry up because there were other players whoContinue reading “I Hate It When People Rush Me”

Quality is Free; Value is Not

Is quality free? Philip Crosby in his book, Quality is Free, believes it is when we adopt a Zero Defects policy.  An enterprise can achieve quality in its products and services without having to pay more.  Quality may be free but value is not.  At least to consumers searching for the best products and services. Continue reading “Quality is Free; Value is Not”

Why There are No Patron Saints for Modern Business

The Jesuit priest in his homily for the Catholic mass service I was attending with fellow high school students many years ago declared there were no Catholic patron saints for business people.  At least there weren’t any who could be a model for those who led corporations and enterprises.  In the Roman Catholic Church, patronContinue reading “Why There are No Patron Saints for Modern Business”