Engineers have been the go-to people to solve problems or implement pre-decided solutions. Engineers build edifices architects design, install equipment which executives prefer, and fix things that were creating problems no one else could solve. Engineers deal with the complicated technical stuff like designing rockets and constructing skyscrapers, repairing nuclear reactors, setting up oil drillingContinue reading “Arguing for Engineering”
Tag Archives: innovation
Solving Problems in the Midst of Crises
We who are supply chain veterans have encountered many crises in our operations. Over the decades since Keith Oliver (and Mr. Van t’Hoff) coined the term, supply chain management, we have had our share of challenging crises. But even as many enterprises recognise their critical importance, supply chains remained a not well understood branch ofContinue reading “Solving Problems in the Midst of Crises”
Are You Looking for a Problem?
In the 1980’s, Procter & Gamble had a cost improvement program dubbed “Deliberate Change.” The purpose of the program was to tap all levels of the P&G organization to find ways to reduce cost. The Deliberate Change program encouraged P&G employees to look for ways to reduce costs. There were extensive training programs focused onContinue reading “Are You Looking for a Problem?”
Beware the Aggravation in Addressing Our Problems
Does it seem like there are more aggravations in our lives than ever before? Aggravations are facts of life for us humans. For most of our history here on Earth, we have had our share of aggravations. We’ve gone through wars, plagues, invasions, natural disasters, famines, and economic distresses. At a tad lower level, we’veContinue reading “Beware the Aggravation in Addressing Our Problems”
It’s Bad When We Turn Away Customers, Very Bad
Customers are the lifeblood of our businesses. If we don’t have customers, our businesses die; it’s that simple. Yet, many of us who are business owners turn away customers for any number of reasons. Sometimes, the reasons are due to the limits our businesses have. Restaurants turn away customers because they have no more tablesContinue reading “It’s Bad When We Turn Away Customers, Very Bad”
Solving Problems, Cultivating Ideas Together
I worked for Procter & Gamble Philippines in the late 1980’s. I was a production manager who oversaw the food packing lines of the company. As production manager, I was invited at times to join the food brand team meetings led by marketing managers, who were responsible for their respective products’ success. P&G is famousContinue reading “Solving Problems, Cultivating Ideas Together”
Delegating is a Subset of Teamwork
The following are some lines I’ve heard bosses tell their subordinates when the latter are feeding back about difficulties in their jobs: “Be creative.” “Just do it.” “Don’t give me problems.” “If there’s a will, there’s a way.” “I can count on you.” “That’s what I pay you for.” “That’s what I hired you toContinue reading “Delegating is a Subset of Teamwork”
Ellery's Essays 