“Where’s my order?” I heard the lady say to the server at the diner. A family of four had been waiting for their food. Their appetizers and some entrees arrived but not all. The lady who was apparently the wife and mother of the family was impatient. “Please cancel the order if you cannot serveContinue reading ““Where’s My Order?””
Tag Archives: business
Pursuing Productivity Amid Adversity
The year 2025 arrived and what many businesses dreaded came true. Newly inaugurated American President Donald Trump and his economic hawks swooped and threw global trade into turmoil. Arguing unfair trade practices from many nations, President Trump imposed tariffs on billions of dollars of imports from Canada, Mexico, China, and the European Union (EU), withContinue reading “Pursuing Productivity Amid Adversity”
The Benefits & Pitfalls of Commodities Trading
A commodity trader at a food company observed that prices of coconut oil, an ingredient in most of the company’s products, was forecast to trend higher. He, therefore, ordered more than two (2) months’ supply of coconut oil, buying from several vendors who offered the lowest prices. When the coconut oil price indeed increased daysContinue reading “The Benefits & Pitfalls of Commodities Trading”
Missing in Supply Chains: Productivity
If there’s one thing I find missing in every business news story I’ve read, it’s: productivity. If there is an article about productivity, it usually is in the context of labour efficiency or how much output workers churn out over a given period. Some media writers define productivity as to how many tasks we completeContinue reading “Missing in Supply Chains: Productivity”
What Do We Do with ‘Bad Orders?’
One of the most irritating things in supply chain management is handling returned items from customers. We spend plenty of our precious time & resources trying to get rid of them. ‘Bad orders’ or BO for short are otherwise known as unsaleable merchandise or trade returns. BO is a commonplace term in the consumer goodsContinue reading “What Do We Do with ‘Bad Orders?’”
Avoiding the Wrong Supply Chain Strategy
One mistake enterprise owners make is to use the wrong supply chain strategy for their products. The effects can be costly. The following are some true-to-life cases: Many enterprise owners hire executives or engage consultants that have no knowledge or experience about the products they will work with. In many cases, the executives or consultantsContinue reading “Avoiding the Wrong Supply Chain Strategy”
Building the Supply Chain at Both Ends
A supply chain essentially has two (2) ends: the suppliers (e.g., vendors, service providers) and the customers (e.g., clients, consumers, users). We who manage our businesses work both ends at the same time as our suppliers see us as customers and our customers see us as suppliers. We multitask as both suppliers and customers. InContinue reading “Building the Supply Chain at Both Ends”
The Real Value of Demand Forecasting
“We start our planning with the forecast.” This is what I’ve heard in the last three (3) organizations I’ve engaged with. These three (3) organizations often started their Sales & Operations Planning (S&OP) meetings with a comparison of forecast versus actual sales data. In most cases, the actual sales data didn’t come out close toContinue reading “The Real Value of Demand Forecasting”
The ‘Suki’ Way to Supply Chain Excellence
On a typical early morning at any wet market in the Philippines, groups of housewives & domestic helpers would be seen moving from one vendor’s stall to another to buy fish, vegetables, poultry, & meat. Most of what the stall vendors sell are fresh, or just delivered via dealers or transporters who retrieved the productsContinue reading “The ‘Suki’ Way to Supply Chain Excellence”
Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations
It’s a popular notion that we fix our operations before we think about collaborating with our partners, i.e., vendors, service providers, & customers. We, after all, would like to show a position of productive strength when we negotiate with our partners as we try to convince them to enrol into whatever agenda we have (e.g.,Continue reading “Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations”
Ellery's Essays 