How Control Charts Can Help Get Things Done Correctly and Consistently

How can enterprises better control their supply chains?  How does one know if the supply chain is under control in the first place? A soy sauce manufacturer bragged about its wonderful customer service numbers.  The manufacturer showed charts that it was delivering 98% of orders on-time and complete.  There was no problem with quality asContinue reading “How Control Charts Can Help Get Things Done Correctly and Consistently”

What is the Right Way to Serve Customers?

A manufacturer of metal parts hires a management consultant to help stimulate sales.  The consultant at once suggests the manufacturer prioritise production of its top twenty (20) best-selling items.  The manufacturer thus makes one month’s worth of stock of each of the twenty (20) top-selling items.  Three (3) months later, the stock is hardly selling. Continue reading “What is the Right Way to Serve Customers?”

We Need Better Monitoring Systems

Most executives like performance measures.  Otherwise known as metrics, key performance indicators (KPI’s), analytics, or scorecards, enterprises embrace performance measures as a means to assess how their businesses are doing. The point of a performance measure is to check how an individual or team is doing against a target that is set by superiors.  (NoContinue reading “We Need Better Monitoring Systems”

The Basics of Supply Chain Mapping

A map is a visual representation.  In the context of supply chains, it describes the flow of operations and/or information pertaining to the procurement, transformation, and logistics of products and services.  To put it another way, it’s a visual aid that shows what a supply chain looks like and how it functions.  The simplest wayContinue reading “The Basics of Supply Chain Mapping”

Twelve (12) Things Supply Chain Engineers Do for Enterprises

Supply Chain Engineers (SCE’s) are much like any other engineer.  Just as engineers design, build, and install structures and systems, SCE’s do the same specifically for supply chains.  Supply chain engineers shape the networks, processes, and systems that underlie product and service streams.  Their projects are either big and small.  Project scopes can range fromContinue reading “Twelve (12) Things Supply Chain Engineers Do for Enterprises”

Why We Need to Build Supply Chains

Enterprises are planning to rebuild their supply chains in the wake of the pandemic of 2020.  Well, no, not really.  Many enterprises are planning to resume production and boost inventories in the aftermath of the COVID19 pandemic.1 Some firms will narrow their product lines to those that are in high demand (e.g. toilet paper).  OthersContinue reading “Why We Need to Build Supply Chains”

Seizing Opportunity and Addressing Adversity via Supply Chain Engineering

We should not focus just on adversity.  We should also focus on opportunity.  We tend to point to adversity when there’s disruption.  But as much as there is adversity behind every disruption, there is also opportunity.            This should be common business sense but it can be difficult to accept when there’s a raging disruptionContinue reading “Seizing Opportunity and Addressing Adversity via Supply Chain Engineering”

Supply Chains are All About Flow

Supply chains are about flow:  the movement of product from one stage to the next, from a starting point—a source—to an endpoint—a user.            We call them product streams, demand flows, pipelines.  But supply chains are hardly these as streams and pipelines imply a single fluid in motion.  What flows in a supply chain isContinue reading “Supply Chains are All About Flow”

A Letter to All Industrial Engineers: Time to Rise Up

Dear Industrial Engineer:           I come to you as a fellow Industrial Engineer (IE) with a message.           It’s time for us to rise up.           For years, or should I say decades, Industrial Engineering (IE) has been an un-recognized engineering discipline.            Many engineers—e.g. civil, mechanical, chemical, electrical—look at us as fakes.            IndustrialContinue reading “A Letter to All Industrial Engineers: Time to Rise Up”

The World Needs Supply Chain Engineers

Not leaders.  Not managers.  Not business executives.  We have plenty of leaders, both real and wannabes.  Managers and executives too; we have enough.  We need supply chain engineers.  The global supply chain is a present-day 21st-century reality.  We get much of our goods from all over the world.  We buy shoes from Europe to sellContinue reading “The World Needs Supply Chain Engineers”