Weighing the Benefits of Quantities, Streaks, and Trends

People put a lot of weight on numbers, especially those that show significance in terms of accomplishment: 100 days in political office; 10,000 followers for a social media influencer; 100,000 likes for a viral post on the worldwide web; 1,000,000 units sold; 1 billion customers served by a fast-food chain. But as much as weContinue reading “Weighing the Benefits of Quantities, Streaks, and Trends”

How Control Charts Can Help Get Things Done Correctly and Consistently

How can enterprises better control their supply chains?  How does one know if the supply chain is under control in the first place? A soy sauce manufacturer bragged about its wonderful customer service numbers.  The manufacturer showed charts that it was delivering 98% of orders on-time and complete.  There was no problem with quality asContinue reading “How Control Charts Can Help Get Things Done Correctly and Consistently”