Inventory Record Accuracy:  A Step to Supply Chain Improvement

Managers of a large food condiments manufacturer bragged that their finished products Inventory Record Accuracy (IRA) was 99%.  They added that they met this level constantly, not just when I as a consultant was there auditing the manufacturer’s supply chain operations.    How do you compute the IRA?  I asked the warehouse manager.  The warehouse officeContinue reading “Inventory Record Accuracy:  A Step to Supply Chain Improvement”

The Need for Clarity Before AI in Supply Chains

It’s near the end of 2025.  Just about everyone is talking about Artificial Intelligence (AI) and how technology firms are racing to capitalise on it. Executives want AI to be integral in just about every business area.  That includes supply chains.  Aside from all the automation firms are installing into their operations, executives are aimingContinue reading “The Need for Clarity Before AI in Supply Chains”

The Changing & Un-Changing Supply Chain

Since Keith Oliver and a Mr. Van ’t Hoff coined the phrase in the 1980s, supply chain management has evolved from an obscure middle-management responsibility to a high-echelon business priority. Supply chains had become hot topics in executive suites and business school lecture halls.  At the same time, operations managers face endless enigmatic problems asContinue reading “The Changing & Un-Changing Supply Chain”

Knowing Your Inventory ABC’s

A business owner asked me:  how can I manage my company’s inventories more efficiently? The business owner imported soap, luggage, and cell phones, in short: assorted merchandise.  He shipped in and kept hundreds of items in inventory, in which he had trouble keeping track.  Sometimes he had too many items in storage or had tooContinue reading “Knowing Your Inventory ABC’s”

The Need to Change the Supply Chain

When a parcel arrives at my doorstep, I see myself at the end of a supply chain process—a process which involved multiple operations from procurement, manufacturing, to logistics. But I could care less.  What mattered is I got my parcel and the items I ordered. The individuals in the respective supply chain processes which enabledContinue reading “The Need to Change the Supply Chain”

Elements of Productivity

Our objectives stem from our business priorities, which usually consist of: How managers perform against objectives relative to meeting their business organisations’ priorities define their productivity.  The mistake managers make is classifying productivity as a mere performance measure.  As much as it does make visible how well the enterprise performs, productivity is more an attributeContinue reading “Elements of Productivity”

The Benefits of Management By Walking Around

Some of us may remember Management by Walking Around.  It was a buzz phrase from the 1980’s, credited to Hewlett-Packard executives and made popular from the book, In Search of Excellence, by Tom Peters and Robert Waterman.  Management by Walking Around (also known as Management by Wandering Around) or just MBWA for short, is essentiallyContinue reading “The Benefits of Management By Walking Around”

Pursuing Productivity Amid Adversity

The year 2025 arrived and what many businesses dreaded came true.  Newly inaugurated American President Donald Trump and his economic hawks swooped and threw global trade into turmoil. Arguing unfair trade practices from many nations, President Trump imposed tariffs on billions of dollars of imports from Canada, Mexico, China, and the European Union (EU), withContinue reading “Pursuing Productivity Amid Adversity”

The Benefits & Pitfalls of Commodities Trading

A commodity trader at a food company observed that prices of coconut oil, an ingredient in most of the company’s products, was forecast to trend higher.  He, therefore, ordered more than two (2) months’ supply of coconut oil, buying from several vendors who offered the lowest prices.  When the coconut oil price indeed increased daysContinue reading “The Benefits & Pitfalls of Commodities Trading”

Missing in Supply Chains: Productivity

If there’s one thing I find missing in every business news story I’ve read, it’s:   productivity.  If there is an article about productivity, it usually is in the context of labour efficiency or how much output workers churn out over a given period.  Some media writers define productivity as to how many tasks we completeContinue reading “Missing in Supply Chains: Productivity”