Knowing Your Inventory ABC’s

A business owner asked me:  how can I manage my company’s inventories more efficiently? The business owner imported soap, luggage, and cell phones, in short: assorted merchandise.  He shipped in and kept hundreds of items in inventory, in which he had trouble keeping track.  Sometimes he had too many items in storage or had tooContinue reading “Knowing Your Inventory ABC’s”

The Good Problem

The repairman sighed.  No one called; there was nothing to do.  The ad said it best:  we make dependable appliances.  That meant that the repairmen, even though employed and salaried, had no jobs pending.  They were there just in case, nothing else.  It was a lonely life, and the repairmen complained about the loneliness.  ForContinue reading “The Good Problem”

The Need to Change the Supply Chain

When a parcel arrives at my doorstep, I see myself at the end of a supply chain process—a process which involved multiple operations from procurement, manufacturing, to logistics. But I could care less.  What mattered is I got my parcel and the items I ordered. The individuals in the respective supply chain processes which enabledContinue reading “The Need to Change the Supply Chain”

Elements of Productivity

Our objectives stem from our business priorities, which usually consist of: Accumulation of Wealth Attaining Competitive Advantage Establishing Esteem or Reputation Growth in Influence How managers perform against objectives relative to meeting their business organisations’ priorities define their productivity.  The mistake managers make is classifying productivity as a mere performance measure.  As much as itContinue reading “Elements of Productivity”

The Benefits of Management By Walking Around

Some of us may remember Management by Walking Around.  It was a buzz phrase from the 1980’s, credited to Hewlett-Packard executives and made popular from the book, In Search of Excellence, by Tom Peters and Robert Waterman.  Management by Walking Around (also known as Management by Wandering Around) or just MBWA for short, is essentiallyContinue reading “The Benefits of Management By Walking Around”

“Where’s My Order?”

“Where’s my order?”  I heard the lady say to the server at the diner.  A family of four had been waiting for their food.  Their appetizers and some entrees arrived but not all.   The lady who was apparently the wife and mother of the family was impatient. “Please cancel the order if you cannot serveContinue reading ““Where’s My Order?””

Pursuing Productivity Amid Adversity

The year 2025 arrived and what many businesses dreaded came true.  Newly inaugurated American President Donald Trump and his economic hawks swooped and threw global trade into turmoil. Arguing unfair trade practices from many nations, President Trump imposed tariffs on billions of dollars of imports from Canada, Mexico, China, and the European Union (EU), withContinue reading “Pursuing Productivity Amid Adversity”

Missing in Supply Chains: Productivity

If there’s one thing I find missing in every business news story I’ve read, it’s:   productivity.  If there is an article about productivity, it usually is in the context of labour efficiency or how much output workers churn out over a given period.  Some media writers define productivity as to how many tasks we completeContinue reading “Missing in Supply Chains: Productivity”

What Do We Do with ‘Bad Orders?’

One of the most irritating things in supply chain management is handling returned items from customers.  We spend plenty of our precious time & resources trying to get rid of them. ‘Bad orders’ or BO for short are otherwise known as unsaleable merchandise or trade returns.  BO is a commonplace term in the consumer goodsContinue reading “What Do We Do with ‘Bad Orders?’”

Avoiding the Wrong Supply Chain Strategy

One mistake enterprise owners make is to use the wrong supply chain strategy for their products.  The effects can be costly.  The following are some true-to-life cases: A large steel manufacturer hires an executive who formerly worked for a multinational beverage corporation.  The executive identifies 120 best-selling finished product items based on historic demand andContinue reading “Avoiding the Wrong Supply Chain Strategy”