reliability – Ellery's Essays

What’s the Metric for Resilience?

Many executives insist their organisations need to be resilient. Given all the adversities and disruptions businesses had experienced, it’s understandable to believe resilience is vital. Resilience is “an organization’s ability to adapt to and recover from disruptions, such as natural disasters or market shifts, while maintaining core operations and continuing to function.” But how doesContinue reading “What’s the Metric for Resilience?”

The Good Problem

The repairman sighed. No one called; there was nothing to do. The ad said it best: we make dependable appliances. That meant that the repairmen, even though employed and salaried, had no jobs pending. They were there just in case, nothing else. It was a lonely life, and the repairmen complained about the loneliness. ForContinue reading “The Good Problem”

Four (4) Starting Points to Getting the Reliability You Want

MANILA, Philippines, October 3, 2019. An electrical transformer (rectifier) at the Light Rail Transit Line 2’s (LRT-2) commuter railway tripped and caught fire. The fire knocked out train service from downtown Manila to the eastern suburbs of Marikina and Cainta. Thousands of commuters from workers to students were forced to find alternative transportation. The dayContinue reading “Four (4) Starting Points to Getting the Reliability You Want”

Elements of Productivity

Our objectives stem from our business priorities, which usually consist of: How managers perform against objectives relative to meeting their business organisations’ priorities define their productivity. The mistake managers make is classifying productivity as a mere performance measure. As much as it does make visible how well the enterprise performs, productivity is more an attributeContinue reading “Elements of Productivity”

Why Redundant Systems are Out-of-the-Question Necessary

We expect nothing less from those who provide what we feel we deserve.

How NOT to Manage a Crisis

My manager apologized for coming in late for the meeting. She came from her home at Marikina but got stuck in traffic because she couldn’t use the LRT-2 commuter train. The LRT-2 station nearest to her home has been closed since October when two (2) rectifier transformers tripped and caused a fire. (https://www.linkedin.com/pulse/four-4-starting-points-getting-reliability-you-want-ellery-samuel-lim/) The LightContinue reading “How NOT to Manage a Crisis”