What Do You Want from Supply Chains?

There is no straightforward answer to this question. Supply chains have multiple stakeholders.  These stakeholders consist of individuals and enterprises which serve as the links of the supply chains.  Every enterprise also has an internal supply chain, which makes the people of the enterprise stakeholders to the larger supply chain. Stakeholders, therefore, would differ onContinue reading “What Do You Want from Supply Chains?”

What Do We Do with ‘Bad Orders?’

One of the most irritating things in supply chain management is handling returned items from customers.  We spend plenty of our precious time & resources trying to get rid of them. ‘Bad orders’ or BO for short are otherwise known as unsaleable merchandise or trade returns.  BO is a commonplace term in the consumer goodsContinue reading “What Do We Do with ‘Bad Orders?’”

Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations

It’s a popular notion that we fix our operations before we think about collaborating with our partners, i.e., vendors, service providers, & customers.  We, after all, would like to show a position of productive strength when we negotiate with our partners as we try to convince them to enrol into whatever agenda we have (e.g.,Continue reading “Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations”

A Recap of Insights

From all that has been said and written about supply chains, perhaps a recap of insights is in order: Every enterprise, every organisation, and every firm have some sort of supply chain within it and beyond it.  Enterprises procure ‘input,’ convert them to ‘output,’ and deliver the latter to customers.  Enterprises which trade with oneContinue reading “A Recap of Insights”

Working What We Have vs. Changing What We Work With

We who are supply chain managers have their hands full doing their jobs.  The problem is we work with what we only have.   Executives of enterprises determine our scopes; executives also decide what resources & assets we will have at our disposal or have authority over.  Supply chains extend beyond the borders of enterprises, andContinue reading “Working What We Have vs. Changing What We Work With”

Engineering Supply Chain Productivity

We are only as productive as that of our vendors and customers.  If vendors don’t deliver the materials we need when we need it, we wouldn’t be able to make available products no matter how efficient our manufacturing & logistics operations are.  And if customers habitually cancel or change their orders which they booked withContinue reading “Engineering Supply Chain Productivity”

‘I Don’t Believe in Supply Chains’

The retail owner didn’t believe in supply chain management and I don’t blame her.     The retail owner runs a store that sells office supplies.  Her business was hit by the coronavirus pandemic that began in 2020 but which she recovered from as soon as infections subsided and the local government lifted restrictions.  The retailContinue reading “‘I Don’t Believe in Supply Chains’”