What Do We Do with ‘Bad Orders?’

One of the most irritating things in supply chain management is handling returned items from customers.  We spend plenty of our precious time & resources trying to get rid of them. ‘Bad orders’ or BO for short are otherwise known as unsaleable merchandise or trade returns.  BO is a commonplace term in the consumer goodsContinue reading “What Do We Do with ‘Bad Orders?’”

Avoiding the Wrong Supply Chain Strategy

One mistake enterprise owners make is to use the wrong supply chain strategy for their products.  The effects can be costly.  The following are some true-to-life cases: Many enterprise owners hire executives or engage consultants that have no knowledge or experience about the products they will work with.  In many cases, the executives or consultantsContinue reading “Avoiding the Wrong Supply Chain Strategy”

Building the Supply Chain at Both Ends

A supply chain essentially has two (2) ends:  the suppliers (e.g., vendors, service providers) and the customers (e.g., clients, consumers, users).  We who manage our businesses work both ends at the same time as our suppliers see us as customers and our customers see us as suppliers.  We multitask as both suppliers and customers.  InContinue reading “Building the Supply Chain at Both Ends”

The Real Value of Demand Forecasting

“We start our planning with the forecast.”  This is what I’ve heard in the last three (3) organizations I’ve engaged with.  These three (3) organizations often started their Sales & Operations Planning (S&OP) meetings with a comparison of forecast versus actual sales data.  In most cases, the actual sales data didn’t come out close toContinue reading “The Real Value of Demand Forecasting”

The ‘Suki’ Way to Supply Chain Excellence

On a typical early morning at any wet market in the Philippines,  groups of housewives & domestic helpers would be seen moving from one vendor’s stall to another to buy fish, vegetables, poultry, & meat.  Most of what the stall vendors sell are fresh, or just delivered via dealers or transporters who retrieved the productsContinue reading “The ‘Suki’ Way to Supply Chain Excellence”

Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations

It’s a popular notion that we fix our operations before we think about collaborating with our partners, i.e., vendors, service providers, & customers.  We, after all, would like to show a position of productive strength when we negotiate with our partners as we try to convince them to enrol into whatever agenda we have (e.g.,Continue reading “Supply Chain Improvement Doesn’t Start with Fixing One’s Own Operations”

Collaboration: The Secret to Supply Chain Success

It’s hard to find a supply chain success story.  Either there isn’t any or enterprises would prefer to keep it private, not wanting to share any secret they consider proprietary.  Some so-called experts (ones like me who write blogs and claim they are) say companies like Apple, P&G, Walmart, and Toyota are supply chain successes. Continue reading “Collaboration: The Secret to Supply Chain Success”

A Recap of Insights

From all that has been said and written about supply chains, perhaps a recap of insights is in order: Every enterprise, every organisation, and every firm have some sort of supply chain within it and beyond it.  Enterprises procure ‘input,’ convert them to ‘output,’ and deliver the latter to customers.  Enterprises which trade with oneContinue reading “A Recap of Insights”

I Build Supply Chains, So What?

“We do not share a common definition of supply chain management across the industry. Just take a look at the various professional associations to which you belong. Procurement organizations and logistics associations alike claim supply chain management as their expertise. And to be fair, APICS, which defines supply chain management from end to end, hasContinue reading “I Build Supply Chains, So What?”

Working What We Have vs. Changing What We Work With

We who are supply chain managers have their hands full doing their jobs.  The problem is we work with what we only have.   Executives of enterprises determine our scopes; executives also decide what resources & assets we will have at our disposal or have authority over.  Supply chains extend beyond the borders of enterprises, andContinue reading “Working What We Have vs. Changing What We Work With”