Why We Need to Ask More (Right) Questions

We ask a lot of questions.  But which questions do we choose to answer?  Which questions do we delve into?  Which questions become the bases of our lifetime quests?    Both words, ‘Questions’ and ‘quests,’ have a similar origin:  quaerere, to ask, seek.  What we seek depends on what we ask. And the first things weContinue reading “Why We Need to Ask More (Right) Questions”

What Our Superiors Expect

Customers expect perfection in service.  But what do our superiors expect? For those among us who are supply chain professionals or managers, we answer to our employers, our superiors or bosses, the owners and executives who rule the enterprises we work for.  And as much as customers expect us to be perfect in serving them,Continue reading “What Our Superiors Expect”