Collaboration: The Secret to Supply Chain Success

It’s hard to find a supply chain success story.  Either there isn’t any or enterprises would prefer to keep it private, not wanting to share any secret they consider proprietary.  Some so-called experts (ones like me who write blogs and claim they are) say companies like Apple, P&G, Walmart, and Toyota are supply chain successes. Continue reading “Collaboration: The Secret to Supply Chain Success”

I Build Supply Chains, So What?

“We do not share a common definition of supply chain management across the industry. Just take a look at the various professional associations to which you belong. Procurement organizations and logistics associations alike claim supply chain management as their expertise. And to be fair, APICS, which defines supply chain management from end to end, hasContinue reading “I Build Supply Chains, So What?”

Rationalising Workmanship

Executives of a dental laboratory asked a consultant fellow of mine to do time studies of their workers.  The consultant and I, however, convinced the executives that we should first do an assessment of their operations. When we presented our report, we recommended that the executives change the layout of their laboratory and focus onContinue reading “Rationalising Workmanship”

It’s Not Only About ROI

The chief executive officer of a multinational consumer goods corporation handed down an edict:  he won’t approve any project unless the proponent presents a justifiable return on investment (ROI).  Whether it be an investment in new facilities, hiring of additional staff, or a promotion of a new product, the CEO won’t let an undertaking pushContinue reading “It’s Not Only About ROI”

Weather Forecasting vs. Demand Forecasting: A Case of Different Expectations

Meteorologists predict what the weather will be like, whether it be tomorrow or the next few hours.  Demand forecasters predict what customers will buy and how much, whether it be next week, next month or next year.  When a weather forecast is wrong, we don’t hold the meteorologist accountable.  We may grumble about the inconvenienceContinue reading “Weather Forecasting vs. Demand Forecasting: A Case of Different Expectations”