What’s the Metric for Resilience?

Many executives insist their organisations need to be resilient.  Given all the adversities and disruptions businesses had experienced, it’s understandable to believe resilience is vital. Resilience is “an organization’s ability to adapt to and recover from disruptions, such as natural disasters or market shifts, while maintaining core operations and continuing to function.” But how doesContinue reading “What’s the Metric for Resilience?”

Why We Shouldn’t Ignore the Purchase Order

Vendors selling to a manufacturing company were really angry, a newly hired purchasing supervisor discovered on her first week on the job.  They complained that their bills weren’t paid for months after they delivered materials or parts.  At the same time, supervisors from other company departments were voicing complaints that their purchase orders (PO’s) hadn’tContinue reading “Why We Shouldn’t Ignore the Purchase Order”

Flagships & Anchors

Every enterprise has a flagship.  A flagship is an enterprise’s leading product.  It’s the brand that customers identify with the enterprise or it’s the enterprise’s number one item in terms of customer popularity or sales.  We know The Coca-Cola Company by its flagship namesake, Coca-Cola.  Likewise, we know the Pepsico corporation from its Pepsi lineContinue reading “Flagships & Anchors”