Tag Archives: post sales

The process of customer order creation and fulfilment is a core task of many enterprises. An order creation & fulfilment process in a business-to-business (B2B) relationship typically consists of the following steps: Enterprises who sell directly to end-users, that is business-to-consumer (B2C, e.g., supermarkets, e-commerce, restaurants) typically have a simpler process:  Enterprises who offer services,Continue reading “A Primer on the Process of Order Creation & Fulfilment”