maintenance – Ellery's Essays

The Supply Chain Problem Many Don’t See

The escalator at the shopping mall was out of order for four (4) weeks. The mall managers perhaps didn’t think it was a big deal. Mall customers could still walk down the broken escalator from the ground floor to the lower level or take a nearby elevator. Never mind that any elderly person or parentsContinue reading “The Supply Chain Problem Many Don’t See”

Four (4) Starting Points to Getting the Reliability You Want

MANILA, Philippines, October 3, 2019. An electrical transformer (rectifier) at the Light Rail Transit Line 2’s (LRT-2) commuter railway tripped and caught fire. The fire knocked out train service from downtown Manila to the eastern suburbs of Marikina and Cainta. Thousands of commuters from workers to students were forced to find alternative transportation. The dayContinue reading “Four (4) Starting Points to Getting the Reliability You Want”

Five (5) Lessons from an Elevator Story

A high-rise building (let’s call it Building A) has been fixing its nine (9) elevators for the last twelve (12) years. Several times an elevator would fail, and passengers would get stuck, causing trauma and panic. Fortunately, the building’s security quickly rescued trapped passengers and suspended access to the dysfunctional elevators. But for the building’sContinue reading “Five (5) Lessons from an Elevator Story”