Since Keith Oliver and a Mr. Van ’t Hoff coined the phrase in the 1980s, supply chain management has evolved from an obscure middle-management responsibility to a high-echelon business priority. Supply chains had become hot topics in executive suites and business school lecture halls. At the same time, operations managers face endless enigmatic problems asContinue reading “The Changing & Un-Changing Supply Chain”
Tag Archives: information technology
I Build Supply Chains, So What?
“We do not share a common definition of supply chain management across the industry. Just take a look at the various professional associations to which you belong. Procurement organizations and logistics associations alike claim supply chain management as their expertise. And to be fair, APICS, which defines supply chain management from end to end, hasContinue reading “I Build Supply Chains, So What?”
Supply Chains: IT’s Failed Frontier
I brought my family’s passenger van for repairs at the car dealership where we bought it from. The van had trouble accelerating especially going uphill. It would sometimes stall. The dealership’s engineer pulled out a portable device which he plugged into an electronic box under the van’s hood. When I asked what the device was,Continue reading “Supply Chains: IT’s Failed Frontier”
Lessons from an IT & Logistics Mess
A multinational consumer goods corporation initiated a comprehensive information system project for all its departments, manufacturing & logistics operations included. The lead person of the project was Dana, one of the corporation’s up-in-coming IT managers. Dana convened a working group comprised of senior heads of respective departments of the multinational’s various departments, i.e., finance, sales,Continue reading “Lessons from an IT & Logistics Mess”
A Letter to a Life Insurance Company
The following is a letter I want to send to a life insurance company regarding their service. Identities are anonymous to avoid complications. Dear Chief Executive Officer of Life Insurance Company, I received your letter dated August 25, 2020 which arrived February 16, 2021. Your letter stated that you did not receive payment for pastContinue reading “A Letter to a Life Insurance Company”
Ellery's Essays 