A high-rise building (let’s call it Building A) has been fixing its nine (9) elevators for the last twelve (12) years. Several times an elevator would fail, and passengers would get stuck, causing trauma and panic. Fortunately, the building’s security quickly rescued trapped passengers and suspended access to the dysfunctional elevators. But for the building’sContinue reading “Five (5) Lessons from an Elevator Story”
Tag Archives: building management
Owning versus Managing: What’s the Difference?
Do you own the business or do you manage the business?* A senior member of the board of trustees of a high-rise building walked into its administration office and asked the accountant there to order parts for a diesel generator set. The senior board member believed that the generator needed a minor repair and notContinue reading “Owning versus Managing: What’s the Difference?”
Paying Attention versus Getting Attention
A columnist at a leading daily newspaper writes every week about ghosts, spirits, reincarnation, or in other words, supernatural stuff. He is obviously popular as he’s been writing for the newspaper for decades. He seems to be doing well as he’s consulted for some people and spoke at gatherings. I laugh at how people canContinue reading “Paying Attention versus Getting Attention”
Ellery's Essays 