Inventory Record Accuracy:  A Step to Supply Chain Improvement

Managers of a large food condiments manufacturer bragged that their finished products Inventory Record Accuracy (IRA) was 99%.  They added that they met this level constantly, not just when I as a consultant was there auditing the manufacturer’s supply chain operations.    How do you compute the IRA?  I asked the warehouse manager.  The warehouse officeContinue reading “Inventory Record Accuracy:  A Step to Supply Chain Improvement”

The First Step is Always the Hardest

“The journey of a thousand miles begins with a single step.”  In building a supply chain, that single first step can be a doozy.  When we construct a home or facility, the first thing we think we of doing is plan.  Seek a site.  Draft a layout.  Determine our budget. Schedule the construction.  But thatContinue reading “The First Step is Always the Hardest”

The Changing & Un-Changing Supply Chain

Since Keith Oliver and a Mr. Van ’t Hoff coined the phrase in the 1980s, supply chain management has evolved from an obscure middle-management responsibility to a high-echelon business priority. Supply chains had become hot topics in executive suites and business school lecture halls.  At the same time, operations managers face endless enigmatic problems asContinue reading “The Changing & Un-Changing Supply Chain”

Knowing Your Inventory ABC’s

A business owner asked me:  how can I manage my company’s inventories more efficiently? The business owner imported soap, luggage, and cell phones, in short: assorted merchandise.  He shipped in and kept hundreds of items in inventory, in which he had trouble keeping track.  Sometimes he had too many items in storage or had tooContinue reading “Knowing Your Inventory ABC’s”

The Need to Change the Supply Chain

When a parcel arrives at my doorstep, I see myself at the end of a supply chain process—a process which involved multiple operations from procurement, manufacturing, to logistics. But I could care less.  What mattered is I got my parcel and the items I ordered. The individuals in the respective supply chain processes which enabledContinue reading “The Need to Change the Supply Chain”

The Benefits & Pitfalls of Commodities Trading

A commodity trader at a food company observed that prices of coconut oil, an ingredient in most of the company’s products, was forecast to trend higher.  He, therefore, ordered more than two (2) months’ supply of coconut oil, buying from several vendors who offered the lowest prices.  When the coconut oil price indeed increased daysContinue reading “The Benefits & Pitfalls of Commodities Trading”

What Do We Do with ‘Bad Orders?’

One of the most irritating things in supply chain management is handling returned items from customers.  We spend plenty of our precious time & resources trying to get rid of them. ‘Bad orders’ or BO for short are otherwise known as unsaleable merchandise or trade returns.  BO is a commonplace term in the consumer goodsContinue reading “What Do We Do with ‘Bad Orders?’”

Avoiding the Wrong Supply Chain Strategy

One mistake enterprise owners make is to use the wrong supply chain strategy for their products.  The effects can be costly.  The following are some true-to-life cases: Many enterprise owners hire executives or engage consultants that have no knowledge or experience about the products they will work with.  In many cases, the executives or consultantsContinue reading “Avoiding the Wrong Supply Chain Strategy”

Building the Supply Chain at Both Ends

A supply chain essentially has two (2) ends:  the suppliers (e.g., vendors, service providers) and the customers (e.g., clients, consumers, users).  We who manage our businesses work both ends at the same time as our suppliers see us as customers and our customers see us as suppliers.  We multitask as both suppliers and customers.  InContinue reading “Building the Supply Chain at Both Ends”

The Real Value of Demand Forecasting

“We start our planning with the forecast.”  This is what I’ve heard in the last three (3) organizations I’ve engaged with.  These three (3) organizations often started their Sales & Operations Planning (S&OP) meetings with a comparison of forecast versus actual sales data.  In most cases, the actual sales data didn’t come out close toContinue reading “The Real Value of Demand Forecasting”