Productivity: They Still Don’t Get It

Leading global consultancy McKinsey defines productivity as Gross Value Added (GVA) per work-person and reports that the world needs productivity growth on top of balance sheet profitability. McKinsey still doesn’t get it.  The world doesn’t need labour productivity, it needs supply chain productivity, which is how fast and how much organisations sell merchandise and collectContinue reading “Productivity: They Still Don’t Get It”

The Benefits of Management By Walking Around

Some of us may remember Management by Walking Around.  It was a buzz phrase from the 1980’s, credited to Hewlett-Packard executives and made popular from the book, In Search of Excellence, by Tom Peters and Robert Waterman.  Management by Walking Around (also known as Management by Wandering Around) or just MBWA for short, is essentiallyContinue reading “The Benefits of Management By Walking Around”

Do-It-Yourself Hands-On Experience versus Delegating

A Roman Catholic church at San Mateo, California had one parish priest who not only said the Masses but also cleaned the premises, drove the car to buy groceries & supplies, and pay the bills.  Volunteers would come to help on Sundays but the parish priest was practically on his own on weekdays. Contrast thisContinue reading “Do-It-Yourself Hands-On Experience versus Delegating”

When Idle is Not Necessarily Bad

A chief executive officer (CEO) of a large corporation was touring a manufacturing facility.  As with all CEO’s touring a factory, he had an entourage of executives accompanying him as he walked and shook hands with workers on the production line. As he strolled through the facility’s main line where the most important manufacturing processesContinue reading “When Idle is Not Necessarily Bad”

The Heroes Among Us

It’s easy to criticise.  It’s simple to call someone stupid.  Social media in the Philippines has been abuzz since the pandemic began in 2020.  Not that it hasn’t been abuzz before; it was more so after as people stayed home and expressed their frustrations. As vaccine supply remained scarce, the COVID-19 virus continued to wreakContinue reading “The Heroes Among Us”