How can enterprises better control their supply chains? How does one know if the supply chain is under control in the first place? A soy sauce manufacturer bragged about its wonderful customer service numbers. The manufacturer showed charts that it was delivering 98% of orders on-time and complete. There was no problem with quality asContinue reading “How Control Charts Can Help Get Things Done Correctly and Consistently”
Tag Archives: quality
How Do We Define Quality?
Quality is a strange subject. It’s strange because people talk about it a lot especially when they have a complaint or an admiration about a product or service. At the same time, people don’t seem to take it seriously especially when they settle for a cheaper product or service because they don’t have the budgetContinue reading “How Do We Define Quality?”
Ellery's Essays 