The phone company needs a password whenever I want to look at my bill. I enrolled into the phone company’s “paperless billing” system more than a year ago. Before, the “paper” bills were arriving late such that when I received them, they were already past the due date. With paperless billing, the phone company notifiesContinue reading “Four (4) Suggestions for a Client-Convenient Website”
Tag Archives: banks
Why and How Banks Should Improve their Services
In the late 1990’s, Asiatrust Development Bank, a relatively newcomer to the Philippine banking industry, expanded its banking hours from 8:30am to 6:00pm. It was a break from the traditional 10:00am to 3:00pm schedule that was the mainstay of other Philippine banks. Many small businesses and individuals particularly those who worked until evenings, flocked andContinue reading “Why and How Banks Should Improve their Services”
Ellery's Essays 