A multinational consumer goods corporation initiated a comprehensive information system project for all its departments, manufacturing & logistics operations included. The lead person of the project was Dana, one of the corporation’s up-in-coming IT managers. Dana convened a working group comprised of senior heads of respective departments of the multinational’s various departments, i.e., finance, sales,Continue reading “Lessons from an IT & Logistics Mess”
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Setting Up a System in the Face of Uncertainty
A large property management company set up a uniform accounting system for all the buildings it manages. The accounting system utilized a customized software program in which each building’s bookkeeper is required to use. The software allowed the bookkeepers to enter invoices and vouchers and update the building’s books of accounts in real-time. The customizedContinue reading “Setting Up a System in the Face of Uncertainty”