The Benefits of Management By Walking Around

Some of us may remember Management by Walking Around.  It was a buzz phrase from the 1980’s, credited to Hewlett-Packard executives and made popular from the book, In Search of Excellence, by Tom Peters and Robert Waterman.  Management by Walking Around (also known as Management by Wandering Around) or just MBWA for short, is essentiallyContinue reading “The Benefits of Management By Walking Around”