Admitting Not Knowing What to Do Is The First Step to Problem-Solving

At the height of the Second World War, Great Britain was on the brink of defeat.  The Nazis had conquered the European mainland.  German U-boat submarines were sinking merchant ships from America, constricting critical supplies to the United Kingdom.  The German Air Force, the Luftwaffe, was bombing London and other British cities at will, inflictingContinue reading “Admitting Not Knowing What to Do Is The First Step to Problem-Solving”

Regular Customers Are Our Geese That Lay Our Golden Eggs

My tenant asked that I don’t increase his rent this year and at the same time requested a month’s delay in paying it.  He’s been having problems with his business so if I would please consider.  At first, I didn’t like to agree.  Finally, I did.  My tenant had been a regular on-time payor andContinue reading “Regular Customers Are Our Geese That Lay Our Golden Eggs”