“Are You Happy With Our Service?”

A bank had a survey booth near its front door in which one drops a small plastic ball in either of two (2) slots: Happy With Our Service Unhappy With Our Service I dropped the ball on the Happy slot.  The teller was courteous and polite and since I was just updating a passbook, IContinue reading ““Are You Happy With Our Service?””

Regular Customers Are Our Geese That Lay Our Golden Eggs

My tenant asked that I don’t increase his rent this year and at the same time requested a month’s delay in paying it.  He’s been having problems with his business so if I would please consider.  At first, I didn’t like to agree.  Finally, I did.  My tenant had been a regular on-time payor andContinue reading “Regular Customers Are Our Geese That Lay Our Golden Eggs”