A bank had a survey booth near its front door in which one drops a small plastic ball in either of two (2) slots: Happy With Our Service Unhappy With Our Service I dropped the ball on the Happy slot. The teller was courteous and polite and since I was just updating a passbook, IContinue reading ““Are You Happy With Our Service?””
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Regular Customers Are Our Geese That Lay Our Golden Eggs
My tenant asked that I don’t increase his rent this year and at the same time requested a month’s delay in paying it. He’s been having problems with his business so if I would please consider. At first, I didn’t like to agree. Finally, I did. My tenant had been a regular on-time payor andContinue reading “Regular Customers Are Our Geese That Lay Our Golden Eggs”
Ellery's Essays 