Some of us may remember Management by Walking Around. It was a buzz phrase from the 1980’s, credited to Hewlett-Packard executives and made popular from the book, In Search of Excellence, by Tom Peters and Robert Waterman. Management by Walking Around (also known as Management by Wandering Around) or just MBWA for short, is essentiallyContinue reading “The Benefits of Management By Walking Around”
Tag Archives: conversations
One-Way Conversations Are Never Good
A salesman boasted that his meeting with customers went well. He did all the talking and pushed his customers to agree to whatever he suggested. “Dominating the meeting is important,” the salesman said, “it avoids the meeting turning into a gripe session and at the same time, focuses on getting what we want.” Many executivesContinue reading “One-Way Conversations Are Never Good”
Ellery's Essays 