Tag Archives: Balanced Scorecard

Executives of a multinational corporation mandated the roll-out of the Balanced Scorecard (BSc) throughout the organisation.  Departments such as Sales, Marketing, Research & Development (R&D), Human Resources, Manufacturing, Logistics, & Purchasing were required to present key performance indices (KPIs) to upper management and show corresponding targets & action plans.  Department managers immediately attended BSc seminarsContinue reading “Beware the Balanced Scorecard and Other Buzzwords”