Deliberate Scarcity

Whenever I go see my doctor at her clinic at the hospital, I always would find myself waiting in line with other patients.  The clinics adjacent to my doctor’s would also have patients waiting, in which sometimes the queues would overflow into the corridor.  Even if I had called ahead and set an appointment, IContinue reading “Deliberate Scarcity”

What Does ‘Back-to-Basics’ Even Mean?

Back-to-basics is a line I had heard in just about every enterprise I worked with. Executives would say to subordinates, “we should go back to basics,” with me and the subordinates wondering if the executives knew what that even meant.  Do the executives know what they were talking about? When we say back-to-basics, we probablyContinue reading “What Does ‘Back-to-Basics’ Even Mean?”

The Need to Conform Before We Can Sell

There used to be a time when we made things, and they’d sell.  Artists would draw their paintings or sculpt their masterpieces, display them, and people would walk up to buy them.  Artisans would produce their wares (e.g. potteries, garments, trinkets), place them in front of their houses, and customers would purchase them outright.    Continue reading “The Need to Conform Before We Can Sell”

Beware the Aggravation in Addressing Our Problems

Does it seem like there are more aggravations in our lives than ever before?  Aggravations are facts of life for us humans.  For most of our history here on Earth, we have had our share of aggravations.  We’ve gone through wars, plagues, invasions, natural disasters, famines, and economic distresses.  At a tad lower level, we’veContinue reading “Beware the Aggravation in Addressing Our Problems”

When Friends Become Customers

Several years ago, I approached an old classmate from high school who was in the construction business and asked him if he can quote me for a big project I was undertaking.  He replied, “sorry, I’m too busy with other jobs.” Recently, I asked a friend if she can quote me for some equipment sheContinue reading “When Friends Become Customers”

Why We Should Ask More Questions

Eight (8) utility posts fell on a busy street at Manila’s Binondo Chinatown district.  The posts damaged cars and caused a power failure to commercial establishments.  The power utility company, MERALCO, however, immediately removed and replaced the fallen posts.  Power was restored within hours.  Business on the street returned to normal.  That wasn’t enough forContinue reading “Why We Should Ask More Questions”

Why We Need to Ask More (Right) Questions

We ask a lot of questions.  But which questions do we choose to answer?  Which questions do we delve into?  Which questions become the bases of our lifetime quests?    Both words, ‘Questions’ and ‘quests,’ have a similar origin:  quaerere, to ask, seek.  What we seek depends on what we ask. And the first things weContinue reading “Why We Need to Ask More (Right) Questions”

Enforcement is Not Necessarily a Solution

City traffic in Manila, the Philippines, is downright horrible.  Driving a car in Manila is an adventure in patience and civility.  It’s hard to be a nice person when we compete for road space in this city’s congested streets.  Metropolitan Manila, formally known as the National Capital Region, is the urban centre and capital ofContinue reading “Enforcement is Not Necessarily a Solution”

Challenges & Crises: The Two Types of Problems We Tackle in Business

We encounter all kinds of problems every day.  And they go by different names, such as: These problems, especially while managing our enterprises, end up as either of two types: We categorise the issues clamouring for our attention as crises or challenges depending on how urgent and important either one is.   A crisis demandsContinue reading “Challenges & Crises: The Two Types of Problems We Tackle in Business”

Freedom Comes via Control & Influence

Gurus and so-called motivational experts teach that we are free to decide our future, to do whatever we want, to believe whatever we wish.  We can be whatever we want to be.  We can pursue personal goals and choose our path to happiness.  Viktor Frankl experienced life in several Nazi concentration camps through World WarContinue reading “Freedom Comes via Control & Influence”