When Friends Become Customers

Several years ago, I approached an old classmate from high school who was in the construction business and asked him if he can quote me for a big project I was undertaking.  He replied, “sorry, I’m too busy with other jobs.” Recently, I asked a friend if she can quote me for some equipment sheContinue reading “When Friends Become Customers”

A Letter to a Life Insurance Company

The following is a letter I want to send to a life insurance company regarding their service.  Identities are anonymous to avoid complications.  Dear Chief Executive Officer of Life Insurance Company, I received your letter dated August 25, 2020 which arrived February 16, 2021.  Your letter stated that you did not receive payment for pastContinue reading “A Letter to a Life Insurance Company”