‘Who You Gonna Call?’

There is no such thing as ghosts. 

But there is such a thing as unexpected problems. 

And when unexpected problems do arise, whom do you call to solve them?

The 1984 hit film, Ghostbusters had the hilarious premise of ghosts haunting New York City.  But it also was about wacky scientists inventing devices to capture the ghosts.   New York residents hailed the scientists as the go-to group to get rid of pesky ghosts, hence the theme song, Who you gonna call?

Whether ghosts exist or not is a debatable topic.  But unanticipated problems are a certainty. 

You often know whom to call for many problems, like the police for crime, the fire department for burning buildings, and lawyers for legal issues. 

But whom do you call for problems you’ve not experienced too often or had never happened before? 

The answer isn’t about finding whom to call, but about identifying and solving the problem.   In Ghostbusters, people praised the scientists for figuring out how to fight supernatural beings.  The clamour to call the scientists for their ghost-busting services came after they successfully solved a problem no one anticipated and didn’t know what to do about. 

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Published by Ellery

Since I started writing in 2019, I've written personal insights about supply chains, operations management, & industrial engineering. I have also delved in topics that cover how we deal with people, property, and service providers. My mission is to boost productivity via the problem-solving process, i.e., asking questions, developing criteria, exploring ideas. If you like what I write or disagree with what I say, feel free to like, dislike, comment, or if you have a lengthy discourse, email me at ellery_l@yahoo.com ; I'm also on LinkedIn: linkedin.com/in/ellery-samuel-lim-40b528b

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